By
Alex Choros - Managing Editor + Group Telco Editor
Last updated

Telstra's 2G days are numbers; the old school cellular network will go dark on December 1. If you've still got a 2G phone, this means you won't be able to make or receive phone calls, send or receive text messages, or really do anything on your phone. Well, other than play Snake.

Most phones sold within the last 15 years should be 3G ready, but if you - or anyone in your family - is still using an older device, it's time to get them to upgrade. Even if you're not with Telstra, Optus and Vodafone are both shutting down their 2G networks next year, so a new phone is a must for anyone still on a 2G mobile phone.

An easy way to check if you're using a 2G device is turn your phone on and look for one of the following symbols on the screen: 2G, Edge, E, or GPRS. If any of these appear, there's a good chance you're still relying on Telstra's 2G network. If you're unsure whether your phone is 2G only, it's probably best to duck into a Telstra store and have a chat to a staff member to double check.

Telstra also has an online device identifier tool that you can use to check if your phone is 3G capable. In some cases, it's possible that you might have a 3G phone, but a 2G-only SIM. In this scenario, you'll just need to ask Telstra for a new SIM card.

If you need to upgrade your handset, you can get a basic 3G phone from Telstra for as little as $9: the Telstra Cruise T126. If you want a phone running Android, options include the Telstra 4GX HD for $129, HTC Desire 610 for $199, and the Samsung Galaxy J3 for $249. If you're after something a little more high-end, check out the WhistleOut phone finder.

It's also worth getting in touch with the provider of any medical alarms, security systems, or other remote safety solutions that you or your family members might own. Some of these rely on a cellular connection, and could still be using a 2G SIM card.


Old mobile phones image from ShutterStock.

Alex Choros

Managing Editor + Group Telco Editor | X | Instagram | Threads | LinkedIn

Alex Choros
Alex Choros is the Managing Editor of WhistleOut Australia and an award-winning journalist. He's been writing about consumer technology for over a decade and is an expert on the Australian telco sector, to the point where he knows far too many phone and internet plans by heart. In addition to leading the WhistleOut editorial team, Alex is responsible for ruining the office Sonos with his troubled taste in music.

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