Everything you need to find the right internet plan
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At WhistleOut, we primarily compare internet plans and mobile phone plans. We use a database with thousands of plan combinations and, several times a week, our data analysis team searches for new plans and changes to existing ones.
The goal is simple: providing you with the latest plans and deals for every WhistleOut search you run.
There's a lot to consider when selecting your internet plan.
Picking the right internet plan for you is confusing, but we’re here to help cut through the jargon and help you make the best decision so you can love your plan.
Soon enough the vast majority of Australians will be operating on the NBN or will need to make the choice to operate off a mobile network for their home internet. Most users will be better off with an NBN connection than they were with ADSL or ADSL2+.
Your home internet connection goes by many names. The terms internet, broadband, nbn™ and WiFi get thrown around a lot and generally everyone understands what you mean if you use them interchangeably. Although we get what you’re saying, each of these words means something different.
If the internet is what you see when you browse on your computer, then broadband or NBN is the technology that physically connects your home to the internet. WiFi is the technology that connects the devices in your home to your broadband or NBN. Be aware that while you can buy a broadband or NBN plan, there is no such thing as a WiFi plan. To get WiFi in your home, you need a broadband or NBN plan, and a modem-router that will generate your home WiFi network.
There is no one size fits all plan for everyone. Each household is different and will need to find a plan that suits them.
Although unlimited data is commonplace these days, for some people it’s unnecessary. According to NBN Co, households use around 80GB per person, per month on their broadband connection. Of course some people may use much more and others much less, but that means that one person can probably get by with 100GB per month.
However, unlimited data plans usually come as standard these days with just a few exceptions for the budget conscious consumer. For the most part nabbing an unlimited plan over one with a data limit will cost you as little as $10 extra per month. At less than $0.30 per day it’s worth it for the peace of mind.
The easiest way to see how much data you need is to check your usage on your last bill.
Most people won’t need an unlimited plan, but if you can afford the extra few dollars per month it’s worth it for peace of mind.
Contract isn’t necessarily a dirty word but it is a limiting one. In a survey by Choice, over half of people surveyed experienced problems with their telco in the first 6 months, so it can be risky to jump straight in bed with a provider for a year or more. Contract-less plans mean that you can shop around for deals and never feel hamstrung by your provider. It also gives you a position of power, if you’re able to leave whenever you want then your provider may be more inclined to make staying worth your while.
Contracted plans will usually save you some money in the immediate future, but may mean that you lose those savings (and then some) if you leave before the term is up.
Contract-less plans give you the freedom to chop and change providers until you find the perfect one for you, or to simply chase the deals as they arise.
Cheap internet plans usually have a trade off of either speed or data allowance. For under $50 you have a few NBN options but they’re likely to have low data limits or lower speeds. These are great for single person households or for families who don’t go online that often but they’re definitely not for everyone.
For just $10 more each month you can still find an affordable plan that will suit the vast majority of homes. $60 per month will generally get you unlimited data on an NBN 25 or NBN 50 plan, which is enough for between 2 and 4 people to stream Netflix simultaneously.
The idiom “it can be done cheap, or it can be done right” rings true with internet plans. Rock-bottom priced plans will always be missing something whether it be speed or data, so when choosing the cheapest internet plan make sure the trade off is worth the savings.
First of all you need to know that some choices are beyond your control, like which internet technologies you have access to. Most Australian homes will end up being connected to the NBN, but some will remain on the old copper ADSL and ADSL2+ network while others may even be connected to a Local Broadband Network (LBN). There are seven kinds of NBN technology types and six main non-NBN types;
Each residence connected to the network will use one of these technologies. Your maximum achievable speeds will depend on which connection you have. As a general rule, the less fibre in your fixed line connection type the slower your speeds are likely to be. Connections powered by a mobile network will be more varied.
It’s important to understand that soon enough most non-NBN connections will become obsolete. There are already significantly fewer options in the market for ADSL2+ connections and these will continue to dwindle as the roll out is completed. If you do want to sign a contract for an ADSL or Cable internet connection, know that doing so won’t prevent you from switching to the NBN when it becomes available. But you have to stick with your ADSL or Cable provider for your NBN until your contract ends. It might be a good idea to check your chosen provider’s NBN evening speed performance, before signing an ADSL or Cable contract.
Once the NBN comes to your area you’ll have 18-months to switch from the old copper network onto the NBN, or to choose an alternative. For the most part these alternatives will either be mobile broadband, home wireless or a private fibre network if you’re lucky. Each of these alternatives have pros and cons to the NBN and to each other, so make sure you do your research to find out exactly what is the best NBN alternative for you. Takeaway: Soon enough the vast majority of Australians will be operating on the NBN or will need to make the choice to operate off a mobile network for their home internet. Most users will be better off with an NBN connection than they were with ADSL or ADSL2+.
The simple explanation: Fibre to the Node (FTTN) is a key technology at the heart of Australia's National Broadband Network rollout.
The technical explanation: With a Fibre to the Node (FTTN) connection, an NBN fibre optic cable is laid to a central cabinet in your neighbourhood (the node), where it connects to your home using existing copper wiring. The speed you need will be determined by a range of factors such as how many people use your connection and how you typically use the internet in your household.
The simple explanation: Fibre to the Premises - or Fibre to the Home - is one of the best ways your house can be connected to the NBN. Lucky you!
The technical explanation: A Fibre to the Premises (FTTP) connection uses fibre optic cables to connect your home or business directly to the NBN.
The simple explanation: Fibre to the Building is an NBN technology type specifically designed for apartment blocks and large office buildings.
The technical explanation: With a Fibre to the Building connection, an NBN fibre optic cable is laid directly to the bottom of your building, where it connects to the copper phone line that runs into your apartment or office.
The simple explanation: Fibre to the Curb (FTTC) is one of the newest and most exciting parts of Australia's National Broadband Network.
The technical explanation: With a Fibre to the Curb (FTTC) connection, an NBN fibre optic cable is laid directly to your property's kerb or driveway, where it connects to the copper phone line that runs into your home.
The simple explanation: HFC is a technology that will connect Australians in predominantly metro areas to the NBN. It's based on the same tech used to get Foxtel into homes.
The technical explanation: HFC is short for Hybrid Fibre Coaxial, and is typically used to connect properties to the NBN where an existing pay TV (Foxtel) or cable network (Telstra or Optus) is available.
The simple explanation: Fixed wireless is the technology that connects (or will connect) rural areas (mostly) to fast internet.
The technical explanation: A Fixed Wireless NBN connection is delivered over the same kind of 4G radio signals used to connect your phone to the internet. NBN blasts the signal from the nearest transmission tower to your home, and you receive the signal with an antenna installed on your roof.
The simple explanation: NBN's Sky Muster Satellite service is used to connect Australians in regional, and remote areas where no other NBN connection technology is practical.
The technical explanation: Ground stations across the country beam internet up to satellite, which then beam it down again to a dish attached to your home.
The simple explanation: Mobile broadband is an internet connection established through the same networks used by mobile phones. Mobile broadband is most suited to those who need to use the internet on-the-go.
The technical explanation: Mobile towers ping radio waves between mobile device’s antennas and the towers. The device connects to the internet rather than to another mobile phone and fetches and receives data.
The simple explanation: A less portable version of mobile broadband that uses mobile technology to connect to the internet. Home wireless plans are specifically designed to replace a fixed-line home internet connection.
The technical explanation: Your Home Wireless modem will connect to radio towers and transmit signals between the two in order to send and receive information through the
The simple explanation: The simplest form of broadband connection in Australia which delivers the internet through a copper phone line..
The technical explanation: Beginning at the exchange, information is transmitted through the copper network running between the exchange and your household phone lines. You will then need to use a modem to harness the network in your house.
The simple explanation: Fibre and LBN services run Fibre to the Building similar to the NBN.
The technical explanation: Most commonly seen in apartment buildings, fibre cabling is laid to a central point in the building and the existing copper network is used to connect residences to this point.
The simple explanation: ADSL without the need for a phone line rental.
The technical explanation: Your internet will run on a copper network from the exchange and through your home phone line. In this instance the provider will absorb the cost of your phone line rental so you are not required to have a home phone number.
The simple explanation: Similar to HFC, cable refers to private fibre networks that use insulated copper to get less interference and faster speeds.
The technical explanation: Cable internet runs to a central node in the neighbourhood then uses existing coaxial cable to connect to buildings.
It’s important to note that your internet speed is a shared resource. Each activity you use your internet connection for takes up speed, meaning there is less Mbps to draw from each time you add a new online activity.
The average Australian spends 5.5 hours a day online consisting of;
These activities would use around 6.5Mbps worth of speed per person. In order to browse comfortably at any given point your typical evening speed should be greater than 6.5Mbps multiplied by the people in your household. We have built the table below to direct you to the most relevant plans based on this calculation.
| Household | |
|---|---|
| 1 Person | Compare Plans |
| 2 people | Compare Plans |
| 3 people | Compare Plans |
| 4+ people | Compare Plans |
Notes:
Average use information from here.
This is based on general usage only. Users with more data intensive needs than outlined above may require higher speeds. For accuracy's sake, the above assumptions are made based on the average Typical Evening Speed for each NBN speed tier.
The internet speed you can achieve will be dependent on the connection you can get. Some connections and technology types can yield higher speeds while others are simply unable to. Most NBN and fibre connections will be able to achieve up to NBN 50 speeds with only FTTB, FTTP and HFC being able to reach NBN 100 speeds.
Every NBN connection should be able to achieve faster speeds than an ADSL internet plan, so no matter which connection type you have you’re likely to be better off than before the network was connected. Regardless of what kind of technology you have, there is a plan out there for you.
Once the NBN roll out is complete, over 12 million premises will be connected to the network. If you’re not one of the households who will get an NBN connection, or you’re looking for an alternative then you’re in luck. Home wireless and mobile broadband connections are a viable option for those looking to ditch the NBN, or who aren’t connected.
Both home wireless and mobile broadband connections operate off a combination of 3G, 4G and 5G mobile networks. Where you live (or where you are connected), your chosen provider’s network and the device you use will determine what kinds of speeds you can achieve but tests show that a 5G mobile broadband device could reach speeds of up to 3Gbps - that’s 3000Mbps!
Unlike NBN these options are generally portable and won’t require any technical setup - you can usually just plug in and be connected in minutes. These connections have enormous speed potential but relatively small data allowances, so they’re great for small households or people who move around a lot and don’t need their internet connected around the clock.
So your internet plan really will depend upon your household or individual needs. The easiest way to understand the broadband plan options and the internet connections available to you is to filter by your address.
Of course like any project there’s the easy way to do it and the expert’s way, but setting up your internet connection at home isn’t rocket science. In most cases all you’ll need to do once you’re connected is plug in your modem or router and away you go.
Most NBN plans come with a pre-configured modem/router for around $150. Most households will find that this modem is enough to suit their needs, but these telco branded modems are prone to exacerbating some of the most common NBN speed issues. To avoid these problems, look for a modem/router with a wide range, automatic firmware updates and multiple bands to help alleviate congestion.
Mesh networks refer to a network made of multiple WiFi or Ethernet connection points, each capable of transmitting and receiving data.
Networks can be fully or partially connected - Fully connected networks are when all devices talk to one another, while partially connected ones only allow some of them to communicate.
WiFi extenders are an example of a partial mesh network - each extender will create its own WiFi signal and communicate back to the modem but the extenders will be unable to communicate with each other.
Having more than one device creating WiFi extends the radius of your network meaning that you’re likely to be close to a strong signal at any one time.
Not all existing home phones will work with the NBN network. The NBN access network needs power at both the exchange and within the premises in order to work, as opposed to the old copper network which only needs power from the exchange to work. This is why when your electricity used to go out the phone line would still be operational.
To ensure your home phone still works with the NBN you can switch over to VOIP (Voice over Internet Protocol) calling. This requires certain phones which are readily available through your provider or in your local electronic store. It’s also wise to pick a phone with wireless capacities that can be charged, so you can keep in touch even if the power is out.
Your internet plan can be more than just that these days. Bundling together bills can make it easier to handle your expenses and can also mean big savings. For the most part you can add a range of entertainment to your internet plan but what you can bundle together will depend on your provider.
Not every provider offers home phone calls, but some still do. If you still use a home phone then rates can be quite generous when put together with your internet plan.
However, many people are opting to go without home phones and are instead relying on their mobile phone as their primary source of communication. If you’re one of these people then it may be an extra expense you don’t need.
Vodafone TV and Telstra TV are boxes that allow you to run all your streaming apps, as well as free to air TV through your internet connection using one remote. Likewise Optus offers Fetch TV which offers the same as above as well as an array of Pay TV channels.
These boxes mean that your free to air TV channels will run through your broadband connection, meaning that watching TV will use data.
People have been bundling Foxtel with internet plans for years now and it is no different.
Opting to add your Foxtel to your internet bill can bring the cost down substantially but is also generally done on a contract basis. So you won’t be able to switch providers and keep your connection at the same rate
If you’ve never switched internet plans before, it can feel like a daunting proposition. But the good news is, it doesn’t need to be. In actual fact, switching internet providers can be as easy as signing up to a new plan and cancelling your old one. But there are a couple of issues to be aware of. Today’s plans are not your mum’s internet plan. Just a few years ago picking an internet provider meant committing for 12, 24 or 36-months straight off the bat. That’s a long relationship to dive straight into.
In a contract-less plan there is no point waiting out subpar internet. At the most you may need to pay out the prorated value of your modem which is usually under $300, but then you are generally able to take that modem to your next provider on a BYO modem plan. These plans represent incredible value and are usually contract free themselves so end up being a low risk move. If however you’re stuck in a contract it’s best to take a look at any cancellation fees you may be liable to pay before you make the move.
A recent survey by Choice suggests that over 50% of people have an issue with their internet service provider within the first 6 months of connecting. For people signing up to a 24-month plan that leaves a long time left to struggle through a disappointing relationship.
If you’re unhappy with your internet service there’s plenty that you can do before making the choice to leave. It may be as simple as troubleshooting a modem issue, or reassessing if you’re on the right NBN speed tier for your needs. A large portion of complaints with internet service providers boil down to slow speeds, sometimes this is simply because you didn’t pick the right speed tier for your needs.
Some problems however can’t be resolved, such as consistently achieving below the advertised Typical Evening Speed, or the service dropping out. If you’re not getting the service that you are paying for then it may be time to make a move (and ask to be let out of your contract).
Most contracted plans have a minimum total spend, if you’ve hit this spend in your plan lifetime then you should be able to skirt by without paying any early termination fees. Sometimes though it’s better to just pay the fees and switch anyway in the long run. If you’re paying $100 per month and have 12 months remaining on your contract term, and you have the option to jump ship to a $60 per month plan, paying out a $200 exit fee will still leave you just under $300 better off at the end of the year than if you stayed.
Every month we have around a million visitors to our website and these are the most popular plans based on real user clicks.
Here at WhistleOut we have a dedicated product team who intently monitor the internet and phone markets so we see a lot of plans from pretty much every telco in Australia. That means we feel pretty confident that we can give you a guide to Australia’s best internet providers.
If you’re after above average speeds and reliability then Telstra may have what you’re looking for in it’s vast range of ADSL, NBN, Cable and Mobile Broadband plans.
Despite still being pricier than smaller providers, Optus offers fast speeds and a range of Optus Perks along with them with a trusted Aussie name.
If you’re after above average speeds and reliability then Telstra may have what you’re looking for in it’s vast range of ADSL, NBN, Cable and Mobile Broadband plans.
iiNet has the option to bundle Fetch Entertainment along with your NBN connection, and it has the speeds to accommodate some hefty online viewing too. Although iiNet also has the option of contracted or contractless plans, the telco’s contracts are just 6 months long so it’s a much more palatable commitment to make.
Worried about data and about money? Well then a cheap unlimited internet plan is right up your alley. Unlimited internet is the way to go. Long gone are the days when you’d go on and offline, now we are perpetually connected and we need download allowances that support that.
With an unlimited NBN plan, you won’t have to deal with speed shifts, or any nasty surprises tagged onto your bill at the end of the month. Stream, download, browse and game until your heart’s content. Unlimited internet means unlimited experiences out there in the world wide web.
Data without limits might seem like it will come with unlimited costs, but these days the options are surprisingly affordable. Smaller providers offer great deals on unlimited NBN plans, but you can still snag some cheap unlimited internet plans with the big telco providers as well. Check out our plan comparison for all the cheapest unlimited internet plans in our database.
The NBN rollout across the country has brought with it a heap of new internet providers, offering competitive prices on plans. Although the national network means a standardised wholesale price, there are still plenty of great deals out there - and luckily you’ve come to us so we can do the hard work for you.
If you’re looking for the cheapest internet plan, you’ll probably need to sacrifice some speed. Plans with NBN 12 (Basic) and NBN 25 (Standard) speeds offer some good options, but there are still good prices on faster speed tiers like NBN 50 (Standard Plus). If you’re willing to live within data constraints, then you can still snag a bargain on higher speed connections with 200 - 500GB per month. Some of the cheapest internet plans in our database come in at around $50 per month.
The best internet plan isn’t a one-size-fits-all proposition - it’s dependent on who you are and what you want. For example, what’s best for an avid gamer, and what’s best for a rural farmer are going to be entirely different things. Luckily, we are a team of people who know exactly what to look for when it comes to spotting choose plans. See our guide to the best internet plans for this month for our top picks.
When considering the best internet plan for you, it’s important to keep in mind; how many people will be using the connection, what they’ll use the connection for, and what technology is available in your area. Do you move from time to time, or are you well and truly settled into your home? All of these will play a role in determining which internet plan will suit you best.
For big families of four or more, you’re probably going to need an NBN 100 (Premium) speed connection. Or if it’s just you (or your mum) you can probably get away with NBN 12 (Basic) speed plan. If you move around a lot, then maybe a fixed connection isn’t the best option and you’d be better off looking at mobile broadband.