Moose Mobile is a small telco, but it’s making its presence felt. It’s raked in awards from Money Magazine, Product Review and us here at WhistleOut, and consistently scores over 4 out of 5 in customer reviews. With a focus on good value plans and great customer service, there’s a lot to like from Moose Mobile.

Moose Mobile quick facts

• Moose Mobile utilises the Optus 4G Plus and 3G Network, covering 99% of the population
• It offers SIM Only plans where you bring your own handset
• Choose between no-contract and 12-month contract plans. As is generally the case, the best value is found with the 12 months plans
• Take a look at the customer reviews - not all telcos get such positive reviews

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What are the different types of Moose Mobile plans and what do you get?

Moose Mobile offers SIM Only plans that come in no contract or 12-month contract options. The inclusions in the 12-month contracts are more generous than the no-contract plans, particularly at the higher end. All plans come with unlimited standard international SMS & MMS, which is a generous inclusion.

SIM Only 12-month contract - seven choices

• 1GB for $9.80/mth
• 3GB for $14/mth
• 6GB for $19/mth
• 15GB for $25/mth
• 30GB for $33/mth
• 50GB for $39/mth
• 80GB for $49/mth

SIM Only no contract - seven choices

• 1GB for $8.80/mth
• 2GB for $14/mth
• 4GB for $19/mth
• 10GB for $24.80/mth
• 15GB for $29/mth
• 25GB for $39/mth
• 40GB for $49/mth

International calls and texts

Moose Mobile offers international calls credit on higher end plans.

12-month contract

• $300 international credit on the $33 plan
• $400 international credit on the $39 and $49 plan

No-contract

• $300 international credit on the $29 plan
• $400 international credit on the $39 and $49 plan

Moose Mobile News & Deals

Moose Mobile has deals from time to time. We check its plans at least twice a week, so you can always find the latest deals highlighted in green text in our search results.

• Moose Mobile win Best Data SIM Provider, 2018
• Editor’s Pick - Best SIM Only Plans

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How to switch to Moose Mobile

Changing your mobile phone provider can seem like a daunting proposition. We often get asked about how long it takes, whether you can keep your number, and when exactly your number changes hands. The good news is that it is very easy to change telco in Australia, and laws exist that protect your right to switch and ensure you always keep your phone number.

Your number is held by your provider, but only as long as you allow them to. If you want to switch to Moose Mobile, your old carrier will automatically relinquish your number and transfer it across when you activate your new service.

Here's the process:

1. Find the Moose Mobile plan you're after and sign-up online.
2. When signing up, you'll be asked whether you want to 'port' or transfer your current number to your new account. Simply put in your number, and specify your existing provider.
3. After you receive your SIM card, you'll need to activate it. Doing this begins the process of transferring your number. If you bought a SIM in-store, this will happen as part of the initial setup.

Note that your old service will keep working until porting is completed. This typically takes somewhere between a couple of minutes and an hour or two, but there's cases where it can take a day or longer. You'll typically know your new Moose Mobile plan is live when your previous service stops working.

SIM cards store very little information these days, which means all of your contacts, phone numbers, emails and photos are either on your phone or in the cloud. Switching to Moose Mobile will not delete any of your personal information from your device.

Still not sure? We've gone over the steps of switching providers in this video:

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