Moose 23 SIM Only
Speeds up to 150Mbps
Excess data usage charged at 0.88c/MB ($9/GB), billed in KB increments
standard national calls to AU mobiles & landlines, 13/1300/1800 numbers, voicemail retrievals and deposits
Unlimited Messages
standard national SMS & MMS
Offer Ends: 30 June 2027
Plan Details
Service Description
Moose Mobile Plans are powered by the Vodafone 4G and 5G network. This is a post-paid mobile service with no-lock in contract. You will require a mobile phone to use this service. You can bring your own (BYO) handset and you can keep your mobile number.
Exclusions
This Moose Plan his plan excludes some use such as: talk to international numbers, and talk/ text/ MMS to satellite, premium numbers (eg. 19xx numbers).
Usage information
Moose Mobile will provide free SMS usage alerts once you’ve reached approximately 50%, 85% and 100% of your Standard Credit or Data Allowance, whichever comes first. Please note, usage records may take up to 48 hours to be received. You can monitor your unbilled usage by visiting your account online.
International Roaming
You'll need to contact Moose Mobile customer service to activate global roaming. To activate, you must pay an upfront prepayment of $200 which will act as a credit on your account while you use the roaming service overseas. If you have not used this entire amount upon your return to Australia you are eligible for a refund equal to the remaining amount. Please check Moose Mobile website for information about call charges and more.
Key Points
Positives
- Australian customer service and support
Full Cost Breakdown
| Description | Upfront | Monthly | |
|---|---|---|---|
| Plan | Moose Mobile Moose 23 SIM Only | - | $23.00 |
| Minutes | Unlimited National Calls (standard national calls to AU mobiles & landlines, 13/1300/1800 numbers, voicemail retrievals and deposits) | - | - |
| Data | 30GB Data;Speeds up to 150Mbps | - | - |
| Messages | Unlimited (standard national SMS & MMS) | - | - |
| Deal |
Promo Sale: Get $9 off for first 6 months – $14 for the first 6 months, then reverts to $23. Available to number transfers & new SIMs only, otherwise standard pricing applies. Offer ends 30 June 2027. T&Cs apply. |
- | 6 x -$9.00 |
| Total | - | $14.00 | |
Moose Mobile Awards
Best Phone Plan Promotion 2024
Moose Mobile takes home the gong for Best Phone Plan Promotion for offering its 25GB plan for only $9.80/mth for the first 7 months, when it normally cost $24.80/mth.
Best SIM Only Provider Value Plans 2024
Queensland based Moose Mobile has made it four-in-a-row winning the Best SIM Only Provider, Value Plans award again this year. The budget MVNO runs on the Optus network and prides itself on low costs and great customer service.
Best SIM Only Provider Value Plans 2023
Queensland based Moose Mobile has made it three-in-a-row winning the Best SIM Only Provider, Value Plans award again this year. The budget MVNO runs on the Optus network and prides itself on low costs and great customer service.
Best SIM Only Provider Value Plans 2022
Queensland based Moose Mobile has gone back-to-back winning the Best SIM Only Provider, Value Plans award again this year. The budget MVNO runs on the Optus network and prides itself on low costs and great customer service.
Best SIM Only Provider Value Plans 2021
Queensland based Moose Mobile is a budget MVNO on the Optus network, priding itself on low costs and great customer service. And this is something Moose has consistently delivered over the last 12 months, leading to winning the Best SIM Only Provider, Value Plans award.
Best SIM-Only Provider Large Plans 2018
After packing big data into low priced plans they’re the top option for anyone who owns their own phone and wants to get busy with their data.
More about Moose Mobile
Moose Mobile is a small telco, but it’s making its presence felt. It’s raked in awards from Money Magazine, Product Review and us here at WhistleOut, and consistently scores over 4.7 out of 5 in customer reviews. With a focus on good value plans and great customer service, there’s a lot to like from Moose Mobile.
Moose Mobile quick facts
- Moose Mobile utilises the Optus 4G and 5G Network, covering 99% of the population
- It offers SIM Only plans where you bring your own handset
- Take a look at the customer reviews - not all telcos get such positive praise
What are the different types of Moose Mobile plans and what do you get?
Moose Mobile offers SIM Only plans that come in no lock-in contract. All plans come with unlimited standard national SMS & MMS, which is a generous inclusion.
Only some Moose Mobile plans include international credit, so be sure to check before you sign-up if this is important.
Check out the range of Moose Mobile plans below:
How to switch to Moose Mobile
Changing your mobile phone provider can seem like a daunting proposition. We often get asked about how long it takes, whether you can keep your number, and when exactly your number changes hands. The good news is that it is very easy to change telco in Australia, and laws exist that protect your right to switch and ensure you always keep your phone number.
Your number is held by your provider, but only as long as you allow them to. If you want to switch to Moose Mobile, your old carrier will automatically relinquish your number and transfer it across when you activate your new service.
Here's the process:
- Find the Moose Mobile plan you're after and sign-up online.
- When signing up, you'll be asked whether you want to 'port' or transfer your current number to your new account. Simply put in your number, and specify your existing provider.
- After you receive your SIM card, you'll need to activate it. Doing this begins the process of transferring your number. If you bought a SIM in-store, this will happen as part of the initial setup.
Note that your old service will keep working until porting is completed. This typically takes somewhere between a couple of minutes and an hour or two, but there's cases where it can take a day or longer. You'll typically know your new Moose Mobile plan is live when your previous service stops working.
SIM cards store very little information these days, which means all of your contacts, phone numbers, emails and photos are either on your phone or in the cloud. Switching to Moose Mobile will not delete any of your personal information from your device.
Still not sure? We've gone over the steps of switching providers in this video:
