Some Telstra customers can now use Telstra Points for a discount on their bill

Some Telstra Plus members are now able to use their Telstra Points to get a discount on their monthly bill. 

At present, Telstra is offering three discount options: 

• 25,300 points: $30 off for one month
• 30,300 points: $5 off for 12 months ($60 in total) 
• 60,600 points: $10 off per month for 12 months ($120 in total)

The feature is rolling out progressively, so not all customers have access to the option yet. Customers who do will see a Use points on bill discounts option in the Telstra Plus section of the My Telstra app. 

The functionality started rolling out in November last year, and a Telstra spokesperson told WhistleOut the functionality will "extend to [the] full Telstra Plus member base over the coming months".

Telstra Plus, Telstra's loyalty program, is free to join for all customers. Prior to the new discount option, the main option for redeeming Telstra Points was on items such as gadgets through the Telstra Plus reward store. 

Customers earn 10 points for every dollar spent on their mobile or internet plan. This means a customer would need to spend $2,530 to get the $30 discount, for example. That values each point at approximately 0.12 cents. The value is slightly better at approximately 0.19 cents per point for the 12-month options, but there are better ways to maximise points value in Telstra's reward store. For example, the $999 AirPods Max can be redeemed for 412,800 points, valuing each point at 0.25 cents. 

In addition to allowing customers to use points on their bills, the Telstra spokesperson pointed to other changes, including a travel booking service where customers can earn Telstra Points when they book flights, car rentals, cruises and accommodation. Telstra has also expanded its cheap movie tickets partnership to include Hoyts, on top of Event and Village, and Telstra Plus members can save 6 cents per litre on fuel at 7-Eleven and get a $1 coffee when topping up. 

"We’ll continue rolling out new partnerships and adding more ways for customers to get value from Telstra Plus in the months ahead," said the spokesperson.

Alex Choros

Managing Editor + Group Telco Editor | X | Instagram | Threads | LinkedIn

Alex Choros is the Managing Editor of WhistleOut Australia and an award-winning journalist. He's been writing about consumer technology for over a decade and is an expert on the Australian telco sector, to the point where he knows far too many phone and internet plans by heart. In addition to leading the WhistleOut editorial team, Alex is responsible for ruining the office Sonos with his troubled taste in music.

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