MATE NBN Plans Review: The Verdict
MATE’s NBN plans aren’t going to set the ’net on fire with impossibly fast download speeds, but they do offer competitively priced plans with a good selection of support avenues.
What we love
- Competitively priced plans
- Offers NBN and mobile bundling option
- Good support pathways
What could be improved
- NBN 25 and NBN 50 speeds below standard
- Limited on extras
Overall:
G’day there, cobber! It doesn’t get any truer-bluer than naming a telecommunications company after what’s, arguably, Australia’s most favourite word: maaate. Ahem. But while MATE offers a handful of SIM-only plans, this particular provider is renowned for its NBN plans. MATE’s NBN offering starts at NBN 25 and steps up through all the major increments to NBN 250.
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MATE
All Fixed Line nbn®
Crikey nbn 25/10
$55/mth
Min. cost $55
Link not supplied
|
MATE NBN plans: Value
Many providers in our comparison engine try to encourage new sign-ups by offering an initial period of promotional pricing. MATE isn’t one of those providers, and while that might read like a negative, it doesn’t matter for us when it comes to appraising overall value as we use typical monthly pricing.
By ignoring any short-lived promo pricing and focusing on the regular monthly fee compared to the self-reported typical evening download speeds, we can have a better look at ongoing plan value. MATE does, however, offer internet and mobile bundling options to help its customers save money. But more on that later.
Below are how MATE’s NBN 25 plan compares to other providers from our comparison engine:
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#1
|
SpinTel
All Fixed Line nbn®
Home Starter 25/10
$41/mth
Min. cost $41
|
|
#2
|
Tangerine Telecom
All Fixed Line nbn®
Value NBN 25/10
$42.90/mth
Min. cost $42.90
|
|
#3
|
Dodo
All Fixed Line nbn®
nbn25 Unlimited Plan
$43.99/mth
Min. cost $43.99
|
|
#4
|
Belong
All Fixed Line nbn®
NBN Starter – Unlimited
$49/mth
Min. cost $49
|
|
#5
|
Kogan Internet
All Fixed Line nbn®
Bronze Unlimited
$49.90/mth
Min. cost $49.90
|
|
#6
|
MATE
All Fixed Line nbn®
Crikey nbn 25/10
$55/mth
Min. cost $55
Link not supplied
|
|
#7
|
Superloop
All Fixed Line nbn®
Everyday nbn25/10
$58/mth
Min. cost $58
|
|
#8
|
Aussie Broadband
All Fixed Line nbn®
Basic Plus nbn - Unlimited
$58/mth
Min. cost $58
Link not supplied
|
|
#9
|
TPG
All Fixed Line nbn®
nbn25 Unlimited Plan
$59.99/mth
Min. cost $59.99
Link not supplied
|
|
#10
|
iiNet
All Fixed Line nbn®
nbn25 Liimitless
$59.99/mth
+ $10 Upfront
Min. cost $69.99
Link not supplied
|
And here’s how MATE’s NBN 50 offering looks in comparison to its peers:
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#1
|
Belong
All Fixed Line nbn®
NBN Standard Plus – Unlimited
$55/mth
Min. cost $55
|
|
#2
|
Dodo
All Fixed Line nbn®
Editor's Pick
nbn50 Unlimited Plan
$57.99/mth
Min. cost $57.99
|
|
#3
|
Tangerine Telecom
All Fixed Line nbn®
Value Plus NBN 50/20
$64.90/mth
Min. cost $64.90
|
|
#4
|
Superloop
All Fixed Line nbn®
Extra-value nbn50/20
$69/mth
Min. cost $69
|
|
#5
|
Kogan Internet
All Fixed Line nbn®
Silver Unlimited
$69.90/mth
Min. cost $69.90
|
|
#6
|
TPG
All Fixed Line nbn®
nbn50 Unlimited Plan
$69.99/mth
Min. cost $69.99
Link not supplied
|
|
#7
|
iiNet
All Fixed Line nbn®
nbn50 Liimitless
$69.99/mth
+ $10 Upfront
Min. cost $79.99
Link not supplied
|
|
#8
|
MATE
All Fixed Line nbn®
Ripper nbn 50/20
$70/mth
Min. cost $70
Link not supplied
|
|
#9
|
Aussie Broadband
All Fixed Line nbn®
Value nbn - Unlimited
$70/mth
Min. cost $70
Link not supplied
|
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#10
|
Optus
All Fixed Line nbn®
Optus Everyday nbn®
$82/mth
Min. cost $82
Link not supplied
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For the fastest NBN speed tier available to most homes, check out how MATE’s NBN 100 plan compares to other providers:
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#1
|
Dodo
Editor's Pick
Fixed Wireless Plus Plan
$57.99/mth
Min. cost $57.99
|
|
#2
|
Belong
FTTN, FTTB, FTTC
NBN Premium – Unlimited
$59/mth
Min. cost $59
|
|
#3
|
Tangerine Telecom
Fixed Wireless Value Plus
$63.90/mth
Min. cost $63.90
|
|
#4
|
Kogan Internet
FTTN, FTTB, FTTC
Gold Unlimited
$69.90/mth
Min. cost $69.90
|
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#5
|
iiNet
FTTN, FTTB, FTTC
nbn Home Fast Liimitless
$69.99/mth
+ $10 Upfront
Min. cost $79.99
Link not supplied
|
|
#6
|
Superloop
FTTN, FTTB, FTTC
Family nbn100/20
$74/mth
Min. cost $74
|
|
#7
|
TPG
FTTN, FTTB, FTTC
nbn Home Fast Unlimited Plan
$74.99/mth
Min. cost $74.99
Link not supplied
|
|
#8
|
MATE
FTTN, FTTB, FTTC
No Worries nbn 100/20
$75/mth
Min. cost $75
Link not supplied
|
|
#9
|
Aussie Broadband
nbn® Fixed Wireless Plus Unlimited
$75/mth
Min. cost $75
Link not supplied
|
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#10
|
Vodafone
FTTN, FTTB, FTTC
Home Fast nbn®
$79/mth
Min. cost $79
Link not supplied
|
Finally, most Hybrid Fibre Coaxial (HFC) homes and all Fibre to the Premises (FTTP) homes may want to consider MATE’s NBN 250 plan:
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#1
|
Tangerine Telecom
Fixed Wireless Speedy
$67.90/mth
Min. cost $67.90
|
|
#2
|
MATE
No Worries Wireless
$75/mth
Min. cost $75
Link not supplied
|
|
#3
|
Superloop
FTTP, HFC
Creator nbn250/100
$82/mth
Min. cost $82
|
|
#4
|
Telstra
Premium Internet Only Plan (Fixed Wireless)
$99/mth
Min. cost $49.50
Link not supplied
|
|
#5
|
Aussie Broadband
nbn® Fixed Wireless Fast Unlimited
$99/mth
Min. cost $99
Link not supplied
|
MATE offers very competitive monthly pricing across all its NBN speed tiers, however, it lands middle of the pack for value. While MATE is still one of the average-priced plans for NBN 50 and NBN 100, you can nab a slightly cheaper plan from several other providers that offer faster typical evening speeds.
When it comes to its NBN 250 plans, MATE is now the most affordable plan but it comes at a cost. At the time of writing, it's worth noting its download speeds, in this speed tier, are one of the slowest available.
Typical evening speeds refer to the NBN download speeds you can expect during the busiest hours of the day -typically between 7:00pm and 11:00pm - due to congestion.
Because of the way the NBN is designed, just paying for an NBN 100 plan doesn’t guarantee you’ll get those speeds the entire time. If you want great speeds during peak hours, you’ll want to look for a provider that reports high typical evening speeds.
Need other NBN terms demystified? Check out our NBN glossary.
All of MATE’s NBN plans are no-contract offerings with unlimited data that let you BYO modem to keep costs low. If you need an NBN-compatible modem, it costs $165 at sign-up for a preconfigured TP-Link VX230v modem-router.
If you’d rather try before you’re fully invested, MATE also offers a one-month risk-free guarantee, which equates to a full refund of your plan fee if you’re not completely satisfied.
MATE NBN plans: Support
We know that support experiences can change a whole lot between people: one person may have a fantastic support experience, and another might have a terrible one from the same provider. That’s why we don’t factor this in when evaluating provider support. Instead, we focus on the number of support pathways available to customers and use that as a guide for how much they’re willing to invest in supporting users.
If you’re with MATE and things go wrong, there are a few key support avenues to pursue. Here’s how MATE fares next to other providers:
| Provider | In-store | Call | Chat | Social | |
|---|---|---|---|---|---|
| Aussie Broadband | - | ||||
| Belong | - | - | - | ||
| Dodo | - | ||||
| Exetel | - | - | |||
| iiNet | - | ||||
| Internode | - | - | - | ||
| iPrimus | - | - | |||
| Kogan | - | - | - | ||
| MATE | - | ||||
| Moose | - | - | |||
| MyRepublic | - | ||||
| Optus | - | ||||
| Origin | - | ||||
| SpinTel | - | - | |||
| Superloop | - | ||||
| Tangerine | - | ||||
| Telstra | - | ||||
| TPG | - | - | |||
| Vodafone | - |
Last updated 3 November 2022
Not many providers offer in-store support these days but if you do need help, you can contact MATE via socials or call its tech support on 13 14 13 between 8:30am and 7pm, Monday to Saturday Australia-wide. Alternatively, you can submit an online support enquiry, email them directly or chat with MATE support online.
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MATE NBN plans: Extras
While MATE offers a good selection of support avenues, it’s incredibly light when it comes to the included extras that we track. Below is how MATE’s NBN plan extras stack up next to the competition:
| Provider | Perks program | Streaming offers | 4G Backup | Bundle discount | Referral bonus |
|---|---|---|---|---|---|
| AGL | - | - | - | - | |
| Aussie Broadband | - | - | - | ||
| Belong | - | - | - | - | |
| Dodo | - | - | - | - | |
| Exetel | - | - | - | - | |
| iiNet | - | - | - | - | |
| iPrimus | - | - | - | - | |
| MATE | - | - | - | ||
| Optus | - |
- | - | ||
| Origin | - | - | - | - | |
| SpinTel | - | - | - | ||
| Superloop | - | - | - | ||
| Tangerine | - | - | - | - | |
| Telstra | - | - | |||
| Vodafone | - | - | - |
Last updated February 2026
The main perk that MATE has going for it is its bundle discounts. This means you need to be a MATE mobile customer to take advantage of those combined savings. Customers can merge their mobile and internet bills into one and get a $10 per month discount on their total bill. Select MATE plans have 5G on a trial basis, but only its most expensive plan has 5G connectivity as permanent feature at this stage.
MATE NBN FAQs
How fast are MATE’s NBN plans?
MATE’s NBN plans aren’t overly fast compared to the competition. The provider offers 24Mbps self-reported typical evening download speeds on NBN 25 plans, 47Mbps for NBN 50, 93Mbps for NBN 100 and 196Mbps for NBN 250. To learn more about these kinds of things here’s more info on NBN speed tiers.
Do I need to buy a new modem to sign up for MATE?
The cheapest MATE NBN plans are BYO modem ones, but you can pay $165 at sign-up for a preconfigured TP-Link Archer VR400 modem-router.
What happens if I want to cancel my MATE NBN plan?
MATE is a no-contract NBN provider, which means you’re free to leave at any time. If you choose to cancel your MATE NBN plan before the end of the first month, you can get a refund.
Do I own my MATE NBN modem-router?
Yes, after paying the $165 cost for the TP-Link Archer VR400 modem-router, you can hang onto it.
Do MATE’s internet plans include calls?
By default, MATE’s NBN plans don’t include calls, but you can pay extra to add them.
Got questions? We’ve got answers. Whether you want to know what the NBN is, how to connect, if you have to connect, how much it will cost, what the alternatives are, or something else entirely, check out our complete guide to the NBN.
Christie Graham
Digital Content Editor
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