Connecting to the NBN can be intimidating. There are far too many technical terms and bewildering acronyms. It can be stressful. We're here to help though. The first thing you should know is this:
You can’t choose how your NBN is connected, it’s dependent on where you live, and the infrastructure that is being built in your area.
Even though there are seven NBN connection types, your house can only connect in one way and we’re betting that you’re reading this because you've got (or will have) a Satellite 'Sky Muster' connection.
What is Sky Muster NBN?
The NBN Co's Sky Muster Satellite service uses two geostationary satellites to connect Australians in regional and remote areas to the internet when no other NBN connection technology is practical.
While there are dozens of NBN plan providers the majority of them don't sell satellite internet plans, not even Telstra and Optus. Instead, most Satellite NBN plans come from smaller providers with experience in regional connectivity, including activ8me, IPSTAR, and SkyMesh.
Satellite NBN plans used to have capped download allowances, but many providers now offer unlimited plans for NBN 25 speeds and up. Slower NBN 12 plans still have a data cap, but a 300GB NBN 12 satellite plan costs similar to an unlimited NBN 25 satellite plan:
Before we start, here are the cheapest unlimited Satellite NBN plans in our database on the NBN 25, NBN 50, and NBN 100 speed tiers:
How fast are Satellite NBN speeds?
Fixed-line NBN offers several different speed tiers, but Satellite NBN connections currently have access to only four:
| Speed tier | Max download speed | Max upload speed | Best for |
|---|---|---|---|
| NBN 12 (Basic I) | 12Mbps | 1Mbps | Basic internet users |
| NBN 25 (Basic II) | 25Mbps | 5Mbps | Better for 1-2 users |
| NBN 50 (Standard) | 50Mbps | 5Mbps | Better for 2-3 users |
| NBN 100 (Fast) | 100Mbps | 5Mbps | Fastest for 4+ users |
The actual speeds you get at your property will be dependent on two things:
- Which NBN plan and provider you subscribe to
- Congestion during peak hours
On fixed-line connections, providers tend to report congestion as evening speeds which provide a more accurate representation of the kind of performance you can get during the busiest part of the day.
This isn't the case with satellite NBN, where plans can be more prone to congestion, and as such, it's harder for providers to give an accurate estimate of speed. Space internet is hard.
Remember: NBN speed is a shared resource. If you subscribe to an NBN 25 plan, your 25Mbps is shared between every person and device in your household. For example, if you're streaming a movie on Netflix, the internet will be slower for everyone else using your connection at the same time.
Faster NBN speeds mean there's more capacity to share: you can stream all the video you want, and no one else should notice any slowdown.
NBN 100 plans are the fastest available for those using Satellite NBN. Providers in our database often report typical evening speeds of at least 50Mbps during peak hours.
What equipment do I need for a Sky Muster Satellite NBN Connection?
When you connect to a Satellite NBN service, a satellite dish is mounted on either your roof or the side of your house. This is a different dish from the one that was used for pre-NBN internet services. If you're transferring, you'll have the option to have your old equipment removed when you get connected to the National Broadband Network.
Two cables are used to connect the dish to your satellite modem (pictured below), which is located inside your home. NBN Co will supply both the satellite dish and the satellite modem for free.
To get online, you'll need to connect a wireless router to the satellite modem (using an Ethernet cable). You'll use this router to create a WiFi network to connect your laptop, tablet, TV, and phones.
Service providers typically include a compatible wireless router with NBN plans, or give you the option to buy one. You can also buy wireless routers from electronic stores and online shops.

If you want to dig even deeper, you can check out our picks for the best Satellite NBN plans or start searching for your perfect satellite NBN plan here.
How much does a Satellite NBN plan cost?
The cost of Satellite NBN will vary based on the speed you want and the provider you go with, but as a rough guide, plans can cost anywhere from $40 per month to as much as $100 per month.
When it comes to the base Sky Muster plans, the amount of data will drive up the cost of the plan. Unlimited plans start at around $60 per month (without discounts), so if you're paying a premium for a high amount of data, it might be worth making a switch.
These are the cheapest unlimited Satellite NBN plans in our database:
How does Satellite NBN work?
Sky Muster Satellite NBN is delivered via two satellites - referred to as Sky Muster I and Sky Muster II - working in tandem to provide internet access across regional and rural Australia. There are 10 ground stations across the country that beam internet up to the pair of Sky Muster satellites, which then beam it down to satellite dishes attached to homes.
The Sky Muster I and Sky Muster II satellites are positioned 35,000km above the Earth and provide coverage right across the country from the Cocos (Keeling) Islands in the west to Norfolk Island in the east.

Satellite NBN upgrades
NBN Co is planning to decommission its two Sky Muster satellites and transition to similar technology to Starlink. NBN's next-generation satellite internet service will be powered by Amazon's Leo constellation.
Amazon Leo uses Low Earth Orbit (LEO) satellites, which are lower in Earth's orbit. As such, they're able to deliver faster download speeds and lower latency. Sky Muster satellites can tend to have latency over 600ms, while LEO satellites can achieve under 80ms. Starlink also uses LEO satellites for its technology.
NBN Co plans to start testing the next-generation satellite plans in quarter three, followed by a full launch in quarter four. All satellite customers will eventually need to move to the next-generation plans, with NBN Co planning to transition customers by the end of 2027, with the Sky Muster satellites set to be decommissioned by the end of 2028.
NBN Co is proposing an introductory offer for customers that swap to the next-generation within 90 days of it going live. This would see them get a discounted rate for the first two years, as well as free hardware and free installation.
Satellite NBN alternatives
Back when it launched, it was trickier to find an alternative to Satellite NBN. Today, you've also got the option of Elon Musk's space internet solution Starlink. Starlink plans have three speed tiers: 100Mbps, 200Mbps, and uncapped. Uncapped plans can get download speed as fast as 400Mbps, which is four times faster than Satellite NBN.
The starting price of a Starlink plan is $75 per month, which is a little more expensive than the cheapest Satellite NBN plans. Prices go up to $150 per month for residential plans.
Here's a look at Starlink's plans.
Note: Residential plans are for fixed locations, while Roam plans are for in-motion use. Local
and Global plans are also for fixed and in-motion use, respectively, but come at a higher price point with faster
priority speeds.
If you have decent 4G mobile coverage, you can always consider 4G home internet, plans come with unlimited data starting from around $55 per month.
Can I change NBN technology type?
No matter what NBN technology type you're on, it's possible to pay for an upgrade to Fibre to the Premise (FTTP) through the NBN Technology Choice Program. Upgrading to FTTP can be a costly affair, however.
Going from Fibre to the Basement to Fibre to the Premises - where only a short amount of additional fibre is required - can cost upwards of $10,000. While we haven't been able to get a quote for a full-fibre upgrade for a Satellite premise, we'd imagine the costs would be far greater. Getting a quote from NBN Co is free, however, so you can always shoot your shot and see how much you'd need to pay.
Fixed Wireless NBN
NBN Co has made upgrades to its existing Fixed Wireless NBN infrastructure as part of the NBN Fixed Wireless and Satellite Upgrade program. This included enhancing coverage and maximum range of some NBN Fixed Wireless towers by up to 50%, which has enabled around 120,000 former satellite-only premises to be able to sign up for Fixed Wireless NBN.
If you would like to see if you're able to sign up to Fixed Wireless, the easiest option is to use NBN Co's address checker. Or, you may use the address checker from a provider when looking at Fixed Wireless plans.
Once you've signed up for a Fixed Wireless plan from a provider, NBN will provide an outdoor antenna and NBN Connection Box for the new connection (free of charge). Premises that became eligible were selected based on their proximity to Fixed Wireless towers.
But for peace of mind, an NBN technician will attend your property to ensure that a strong enough signal can be achieved.
You can then submit a request for NBN to send out a technician to remove your old Satellite NBN equipment.
Here's a look at Fixed Wireless NBN plans:
NBN Satellite FAQs
What is the difference between Fixed Wireless and Sky Muster Satellite?
Though both are part of the NBN, they are fundamentally different technologies with different capabilities.
Fixed Wireless NBN uses transmission towers and line-of-sight antennas to deliver internet wirelessly. The technology is quite similar to the signal you receive on your mobile phone.
Satellite NBN, however, relies on the Sky Muster satellites to deliver internet, and can connect to properties thousands of kilometres apart.
As with most things related to the internet, distance matters. The further you are from the source of the signal, the slower your signal will be. This is why Fixed Wireless is able to achieve faster speeds and lower latency than a Satellite connection.
What happens to my home phone when I get satellite NBN?
With most NBN services, your copper phone line is disconnected when you move to the National Broadband Network. This isn't the case with satellite connections, and you'll have the option of retaining your existing copper landline telephone when you sign up for a satellite service.
Does Telstra have satellite NBN plans?
No, Telstra, like many other fixed-line NBN providers, does not currently offer satellite NBN plans. It does sell Starlink plans of its own but these have limited speeds compared to what Starlink itself offers.
Got questions? We've got answers. Whether you want to know what the NBN is, how to connect, if you have to connect, how much it will cost, what the alternatives are, or something else entirely, check out our complete guide to the NBN.
Alex Choros
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