By
Alex Choros - Managing Editor + Group Telco Editor
Last updated

In news that will surprise no one, new research from Roy Morgan has found that Telstra is Australia's number one mobile provider, followed by Optus in second, and Vodafone in third. However, in a bit of a twist, Vodafone has managed to edge out Telstra and Optus in the race for first in Sydney.

In Sydney, Vodafone has 30.4% of the mobile market share, followed by Telstra at 27.9%, and Optus at 26.5%.

Roy Morgan Research CEO Michele Levine attributes Vodafone's lead in Sydney to its larger brick-and-mortar presence in Australia's not-capital.

"Roy Morgan’s analysis indicates that traditional retail reach is an important piece of the puzzle," said Levine. "Almost three in five mobile owners in Sydney purchased their current mobile plan from a store, which is the same proportion as in Melbourne, where Vodafone is a distant third."

"Vodafone’s share of owners and their dollars in each city is actually remarkably similar when looked at 'per store'. That is, while mobile owners in Sydney and Melbourne equally prefer to buy their plans in-store, Vodafone has just over 50 percent more stores in Sydney, so it is any wonder its share of the market (and revenue) is also just over 50 percent higher?"

On a national scale, Telstra has 43.6% of the mobile market, trailed by Optus at 24.1%, and Vodafone at 18%. Telstra's lead drops when only looking at the capital city average, which sees Big T with 33.6%, Optus with 26.3% and Vodafone with 24.1%.

Alex Choros

Managing Editor + Group Telco Editor | X | Instagram | Threads | LinkedIn

Alex Choros
Alex Choros is the Managing Editor of WhistleOut Australia and an award-winning journalist. He's been writing about consumer technology for over a decade and is an expert on the Australian telco sector, to the point where he knows far too many phone and internet plans by heart. In addition to leading the WhistleOut editorial team, Alex is responsible for ruining the office Sonos with his troubled taste in music.

Read full bio

Save on your phone plan

On average, WhistleOut visitors save over $160 a year when they switch telco services. Start saving now.

Compare phones and plans from the following carriers...

Latest Mobile Phone Deals

Pay just $14/mth for the first 6mths for the Swoop 30GB 5G SIM.

40GB for $15/mth for first 4mths! Ultd data banking, $200 international calls & no excess data charges!

iPhone 18 Pro 256GB, 220GB data, $108.30/mth + $200 Bonus Trade In Credit!

50% off plan fees for 4mths. $15 for 30GB with international call inclusions!

50% off first 3mths when you switch to Felix, $17.50 for 50GB for 3mths!

See our Editor's Pick choices for the Best Mobile plans this month