Telstra responds to COVID-19 crisis with unlimited calls for pensioners and extra data for all

Telstra is hoping to make working from home, and self-isolating a little bit easier for its customers with bonus data and unlimited calling options.

While most Telstra broadband plans are already unlimited, all customers not on an unlimited data plan will be upgraded to one until April 30. This applies to both home and small business customers.

Customers with a Telstra postpaid mobile plan can receive an extra 25GB of data, which is to be used within 30 days of activation. This applies to both phone and mobile broadband plans, as well as to home and small business customers. The bonus data can be requested via the Telstra 24x7 app until March 31, starting from Thursday.

Customers with an activate prepaid recharge worth at least $40 can request an extra 10GB of data. Once again, this can be done via the Telstra 24x7 app until March 31, starting from Thursday.

Lastly, eligible pensioners with a Telstra home phone will be able to make unlimited local, national, 13 / 1300 calls, and calls to mobiles. This will kick in automatically on Thursday, and last until April 30.

Telstra's announcement follows a similar offer from Optus, who is offering postpaid and prepaid customers additional data during April. Vodafone is expected to announce its own coronavirus response shortly.

Alex Choros

Managing Editor + Group Telco Editor | X | Instagram | Threads | LinkedIn

Alex Choros is the Managing Editor of WhistleOut Australia and an award-winning journalist. He's been writing about consumer technology for over a decade and is an expert on the Australian telco sector, to the point where he knows far too many phone and internet plans by heart. In addition to leading the WhistleOut editorial team, Alex is responsible for ruining the office Sonos with his troubled taste in music.

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