
When you do something for a living, you gain an intimate knowledge of whatever niche you happen to be in. For me, that is phone and internet plans.
I could tell you which provider charges around $1000 per GB of international roaming data. I can recite which telcos have typical evening speeds of 50Mbps on NBN 50 plans. I know how much it costs to repair every Samsung phone screen, and I can tell you that signing a contract with Starlink means you agree to settle disputes on Mars through self-governing principles.
With my wealth of knowledge about phone plans, I trust smaller mobile providers with my business and you should too.
Network coverage is exactly the same
Smaller providers are called Mobile Virtual Network Operators, or MVNOs for short. Each provider buys access to one of the three major networks, owned and operated by Telstra, Optus or Vodafone. MVNOs using the Optus or Vodafone networks have the exact same 3G and 4G coverage as the major providers, while Telstra MVNOs have a smaller network called the Telstra Wholesale Network available to use. Telstra needs to be able to justify their prices somehow I guess.
Boost Mobile is the only exception to the Telstra rule. Boost has an agreement with Big T which gives them unfettered access to the full 3G and 4G network.
I’ve been with each of the big three telcos; Telstra, Optus and Vodafone, and I’ve been with a smaller provider that uses each of their networks as well; Boost Mobile, Moose Mobile, and iINet. If there is a practical difference in coverage between the major and minor providers, I didn’t experience it.
Naturally I can’t speak for every small provider, but if theoretically each MVNO gets the same treatment (Boost obviously excluded), it begs to reason that the others would too.
I’ve never had an unsolicited sales call from an MVNO
If the fate of the world rested on my ability to recount how many times a big telco called to try and upsell me, then we would be more doomed than we already are. Whether I am currently with the telco or not, Vodafone, Optus and Telstra have all bombarded me with phone calls at one time or another trying to get me to change plans, add on another service, or to come back to them. It is exhausting.
Since making the switch to smaller providers, I haven’t heard a peep from any of them. Even when porting my number across to a new telco, I’ve avoided the Stage 5 clinger call where they try to bribe me to reconsider with discounts or bonus data.
Practically speaking MVNOs try to maintain smaller overheads by cutting back on things like, storefronts, extra perks, and apparently bustling telemarketing call centres.This isn’t to say that some time down the line this won’t change, or even that some MVNOs already enjoy a sales call, but in my experience I have had far less numbers to block since picking a small SIM service.
You get what you pay for, and that is enough
We all know that idiom, "you get what you pay for". Buy something cheap and you’ll get a cheaper feeling product in exchange. While this may ring true for tangible products like clothing or no-frills cheese, when it comes to a phone plan, what you pay for is enough.
Sure, bigger telcos offer extra perks along with their plans. You might be able to get cheap movie tickets or accrue points to use later on down the track, but you need to figure out if these perks are really worth paying the premium every month.
Personally I never used the perks when they were available to me, so I certainly don’t miss them. And I certainly don’t miss paying $60 per month when I now pay $12.50 per month. With that saving I can go to the movies anyway.
Anula Wiwatowska
Offsite Editorial Lead | Instagram