MyNetFone Internet Plans Review

Alex Choros - Managing Editor + Group Telco Editor

Last updated 01 May 2018

MyNetFone Internet Plans Review: The Verdict

MyNetFone is a fairly standard NBN provider with pricing that leans toward the cheaper side. You're able to bundle in VoIP with every plan at competitive rates, but MyNetFone's advertised evening speeds are a little average compared to the rest of the market.

What we love

Not too expensive
Good home phone options
Range of support options

What could be improved

Average evening speeds
Pricey "no contract" setup fees

The essentials

Pricing: From $49.99 per month.
Technology: ADSL2+, Naked DSL, and NBN.
Extras: VoIP available on all plans.
Support: 7 days a week, 8am to 10pm Monday - Friday. 9am to 5pm Saturday - Sunday.

MyNetFone was originally founded as a VoIP company, but now also provides broadband services.

In terms of NBN, MyNetFone has a fairly simple plan selection. You pick which of the four NBN speed tiers you want, and then pick from the following data options:

200GB with pay-as-you-go calls
Unlimited with pay-as-you-go calls
Unlimited with unlimited local, national, and mobile calls

Each plan is available with no-contract, on a 12-month contract, or on a 24-month contract. You'll pay $199 in setup fees for no-contract, $49 for 12 months, and nothing if you sign up for 24 months.

MyNetFone NBN 50 plans compared

Typical evening speed: 30Mbps

MyNetFone's unlimited NBN 50 plan isn't the cheapest option around, but it's definitely on the more affordable end of the spectrum. You can save around $10 per month with telcos like Exetel, but you could also be paying a lot more.

#1	amaysim	amaysim All Fixed Line nbn® NBN50 All Fixed Line nbn® nbn® 50/17 Mbps Unlimited Data Deal: Includes $40/mth off for the first 6 months ($30 NBN Sale + $10 Standard Intro offer), then $85/mth. Ends 04.10.26 $45/mth for first 6 months, then $85/mth Min. cost $45 Go to Site	$45/mth for first 6 months, then $85/mth Min. cost $45	Go to Site
#2	TPG	TPG All Fixed Line nbn® nbn50 Unlimited Plan All Fixed Line nbn® nbn® 50/17 Mbps Unlimited Data Deal: $69.99/mth for first 6 months, then $89.99/mth. T&Cs apply. $69.99/mth for first 6 mths, then $89.99/mth Min. cost $69.99 Link not supplied	$69.99/mth for first 6 mths, then $89.99/mth Min. cost $69.99	Link not supplied
#3	Aussie Broadband	Aussie Broadband All Fixed Line nbn® Business Value 50/20 All Fixed Line nbn® nbn® 47/18 Mbps Unlimited Data Deal: Includes $25 off for the first 6 months. Promo code SAVEBIZ25. $95/mth after promo ends 15.11.26 $70/mth for first 6 months, then $95/mth Min. cost $70 Go to Site	$70/mth for first 6 months, then $95/mth Min. cost $70	Go to Site
#4	Optus	Optus All Fixed Line nbn® Optus Everyday nbn® All Fixed Line nbn® nbn® 50/17 Mbps Unlimited Data Deal: $82/mth for a year, then $97/mth or as notified. New services. Incl intro offer + extra $5/mth off. Min cost $388. Ends 6/10. $82/mth for first 12 months, then $97/mth or as notified Min. cost $82 Link not supplied	$82/mth for first 12 months, then $97/mth or as notified Min. cost $82	Link not supplied
#5	Exetel	Exetel All Fixed Line nbn® Home Business nbn50/20 All Fixed Line nbn® nbn® 50/17 Mbps Unlimited Data $94/mth Min. cost $94 Link not supplied	$94/mth Min. cost $94	Link not supplied

MyNetFone NBN 100 plans compared

Typical evening speed: 60Mbps

While MyNetFone can save you money when it comes to NBN 50, the price spread is a lot smaller when it comes to unlimited NBN 100 plans. The vast majority of providers will charge at least $89 a month, which incidentally, is what MyNetFone is asking for.

#1	amaysim	amaysim FTTN, FTTB, FTTC NBN100 FTTN, FTTB, FTTC nbn® 100/18 Mbps Unlimited Data Deal: Includes $40/mth off for the first 6 months ($30 NBN Sale + $10 Standard Intro Offer), then $90/mth. Ends 20.10.26 $50/mth for first 6 months, then $90/mth Min. cost $50 Go to Site	$50/mth for first 6 months, then $90/mth Min. cost $50	Go to Site
#2	TPG	TPG FTTN, FTTB, FTTC nbn Home Fast Unlimited Plan FTTN, FTTB, FTTC nbn® 99/17 Mbps Unlimited Data Deal: Save $240 over 12mths! $74.99/mth for first 12 months, then $94.99/mth. Min cost $84.99 if modem returned. T&Cs apply $74.99/mth for first 12 mths, then $94.99/mth Min. cost $74.99 Link not supplied	$74.99/mth for first 12 mths, then $94.99/mth Min. cost $74.99	Link not supplied
#3	Aussie Broadband	Aussie Broadband FTTN, FTTB, FTTC Business Fast 100/20 FTTN, FTTB, FTTC nbn® 94/18 Mbps Unlimited Data Deal: Includes $20 off for the first 6 months. Promo code SAVEBIZ20. $99/mth after promo ends 15.11.26 $79/mth for first 6 months, then $99/mth Min. cost $79 Go to Site	$79/mth for first 6 months, then $99/mth Min. cost $79	Go to Site
#4	Optus	Optus FTTN, FTTB, FTTC Optus Fast nbn® FTTN, FTTB, FTTC nbn® 100/18 Mbps Unlimited Data Deal: $84/mth for a year, then $99/mth or as notified. New services. Incl intro offer + extra $5/mth off. Min cost $390. Ends 6/10. $84/mth for first 12 months, then $99/mth or as notified Min. cost $84 Link not supplied	$84/mth for first 12 months, then $99/mth or as notified Min. cost $84	Link not supplied
#5	Telstra	Telstra FTTN, FTTB, FTTC Premium Internet Only Plan FTTN, FTTB, FTTC nbn® 100/17 Mbps Unlimited Data Deal: Get 50% off any home nbn plan for 2 months. Add code PROMO at checkout. Ends 05.10.26. T&Cs apply. $99/mth Min. cost $49.50 Link not supplied	$99/mth Min. cost $49.50	Link not supplied
#6	Exetel	Exetel All Fixed Line nbn® Start-up nbn100/40 All Fixed Line nbn® nbn® 100/34 Mbps Unlimited Data $107/mth Min. cost $107 Link not supplied	$107/mth Min. cost $107	Link not supplied

MyNetFone NBN 25 plans compared

Typical evening speed: 15Mbps

MyNetFone's NBN 25 plan isn't worth considering at the moment. It's billed at $69.99 per month, which is the same as what MyNetFone is charging for a NBN 50 plan. Faster speeds at the same price are a no-brainer.

#1	SpinTel	SpinTel All Fixed Line nbn® Home Starter 25/10 All Fixed Line nbn® nbn® 25/8 Mbps Unlimited Data WhistleOut Special: Includes $28.95 off your plan for first 6 months! $41/mth for first 6 months, then $69.95/mth $41/mth for first 6 mths, then $69.95/mth Min. cost $41 Go to Site	$41/mth for first 6 mths, then $69.95/mth Min. cost $41	Go to Site
#2	Dodo	Dodo All Fixed Line nbn® nbn25 Unlimited Plan All Fixed Line nbn® nbn® 25/9 Mbps Unlimited Data Deal: Incl. $30/mth discount for 6 months based on the standard price $73.99/mth. Ends 08.12.26. T&Cs apply. $43.99/mth for first 6 mths, then $73.99/mth Min. cost $43.99 Go to Site*	$43.99/mth for first 6 mths, then $73.99/mth Min. cost $43.99	Go to Site

MyNetFone NBN 12 plans compared

Typical evening speed: 7Mbps

MyNetFone's NBN 12 unlimited NBN 12 plan is standard fare. There's cheaper options, but you're not overpaying either. If all you need is a basic NBN connection and you're not going to be downloading too much, it might be worth dropping down to MyNetFone's 200GB plan. This will save you $10 per month.

All Fixed Line nbn®

Basic nbn - Unlimited

All Fixed Line nbn®

nbn® 12/1 Mbps
Unlimited Data

$77/mth

Min. cost $77

Link not supplied

$77/mth

Min. cost $77

Link not supplied

MyNetFone phone options

MyNetFone's phone options are pretty simple: you either get pay-as-you-go VoIP calls with your broadband plan, or you pay $10 extra a month on top of an unlimited plan to bundle in unlimited local, national, and mobile calls. You will however pay $0.25 for calls to premium (13 / 1300) numbers, and international call rates start at $0.019 per minute but vary on a country-by-country basis. You can view these here.

If you opt for pay as you go, you'll pay $0.20 for a local or national call, and $0.25 per minute for calls to Australian mobile numbers.

Want to contact MyNetFone?

Twitter	@MyNetFone
Facebook	https://www.facebook.com/MyNetFone/
Phone	Sales or Service 1300 731 048
Website	https://www.mynetfone.com.au/
Contact Page	https://www.mynetfone.com.au/Contact
Network Status	https://www.mynetfone.com.au/support/Network-Status

Beyond the facts and figures, you probably have questions about MyNetFone. Below is some of the questions we're asked most, but if you'd like to know something else, get in touch.

Questions we're asked about MyNetFone

Can I get Internode internet at my address?

Probably! Run an address search here to see.

Do I need to have a landline?

You only need an active landline for an ADSL2+ connection.

Can I BYO modem with MyNetFone internet?

So long as the modem is capatible, you should be able to. For example, you will need a VDSL modem for the NBN, but many older ADSL modems don't support this, so you might need to upgrade.

Can I keep my home phone number when switching to MyNetFone?

Yes, in most cases there are no problems moving your number to a new service.

What happens if I reach my monthly data allowance?

If you go over your data allowance, your service will be slowed to 256kbps for the remainder of your billing month. MyNetFone won't charge you any extra. .

What happens if I want to cancel my MyNetFone plan?

If you want to cancel your MyNetFone internet plan and have signed a contract, you will be charged an early termination fee of $199.

How we rate MyNetFone

We've created a checklist of features to help benchmark what each provider offers its customers and you can can expect.

Plan Features

Anytime Data on all plans
Usage Monitoring Apps
Online account management
No contract options
$0 setup fee options
Discount for bundled mobile plan
Modems - fixed line internet
Modems - Mobile broadband
Home phone bundles
Pay TV bundles
All ADSL plans include line rental
Discounted international calls
Included international calls
Rewards programs
Customer discount benefits
Data-free media streaming
This checklist is created by the telco experts in the WhistleOut team and includes plan features available in market

Customer Service

Customer Forum or Blog
Twitter account
Manned Twitter account
Facebook account
Manned Facebook account
Brick & Mortar Stores for support
24 hours phone support
Usage monitoring apps

Technology options

ADSL2+
Naked DSL
Cable internet
NBN Fixed Line
NBN Fixed Wireless
NBN Satellite
Mobile Broadband

Alex Choros

Managing Editor + Group Telco Editor | X | Instagram | Threads | LinkedIn

Alex Choros is the Managing Editor of WhistleOut Australia and an award-winning journalist. He's been writing about consumer technology for over a decade and is an expert on the Australian telco sector, to the point where he knows far too many phone and internet plans by heart. In addition to leading the WhistleOut editorial team, Alex is responsible for ruining the office Sonos with his troubled taste in music.

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