
Last month, we reported that from July 2027, NBN Co plans to force customers in FTTN and FTTC areas to upgrade to an FTTP connection. It's calling this the Targeted Upgrade program.
There's since been some confusion online as to how much it costs a customer to be upgraded to full fibre, so we thought we'd bust some myths and sort out the facts.
Myth #1: NBN Co is forcing me to pay for a faster plan
At the time of writing, it's true that those who want to get a free upgrade to FTTP must order an NBN 500 plan at a minimum. If you're on an NBN 25 or NBN 50 plan, you're looking at paying around $10 to $20 more per month after you upgrade. But if you're already on an NBN 100 plan, you'll actually end up getting five times faster speed for the same price. Most NBN providers have identical pricing for NBN 100 and NBN 500 plans.
However, before the Targeted Upgrade program kicks off, this July, NBN will be relaxing its eligibility requirements for Fibre to the Curb (FTTC) households so that there's no requirement to order a higher-speed tier. When the Targeted Upgrade program starts, addresses being forced to upgrade will be able to stay on an NBN 50 plan but still upgrade to FTTP. As such, prices won't change.
Myth #2: FTTP plans cost more than other connection types
There are seven NBN connection types, five of which are fixed-line connections. Regardless of which fixed-line connection type you have, you'll pay the same amount for a plan on the same speed tier. For example, someone with an FTTP connection on an NBN 50 plan pays exactly the same as someone on an FTTN plan.
Myth #3: You have to change providers to get an upgrade
Most major NBN providers are participants in NBN Co's free upgrade programs. If you're not with one of those providers, yes, you may have to switch providers. However, switching NBN providers may not be the worst thing.
If you've been with the same provider for more than six months or over a year, it's likely you've started paying your provider more after the end of a honeymoon deal. Most providers have a six-month deal for new customers, with prices going up around $20 to $30 after they end. Switching to a new provider might end up saving you some money.
Here's a look at the most popular NBN 500 plans in our database from providers that are participants in the free upgrade program:
Why does NBN Co want people to get FTTP?
There are a whole host of reasons NBN Co wants people to migrate to an FTTP connection.
FTTC and FTTN connections have the slowest potential speeds because they contain the largest amount of copper in routing the internet connection to your home. In addition to delivering lower maximum speeds, copper is also expensive to maintain and more prone to disruption. FTTP connections can reliably be repaired in hours, while FTTN services can take days to fix in the event of inclement weather.
NBN Co has also said it's unsure if global supply chains can be relied on for the equipment needed to maintain copper networks. Moving more Aussies over to fibre will future-proof internet connections.
Dylan Crismale
Digital Content Editor
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