The ACCC has crowned a new fastest NBN provider

Alex Choros - Managing Editor + Group Telco Editor

Last updated 05 December 2022

The ACCC has released the 19th Measuring Broadband Australia report, with Launtel taking out the number one spot. Launtel customers were found to receive 103.3% of their plans' maximum speeds during peak hours (between 7 pm and 11 pm). This is the first time Launtel has placed first in the report.

Optus managed to take second place, with its customers receiving 101.7% of their plans' maximum speeds during busy hours. Exetel, the previous winner, came in third, with customers receiving 101.5% of their plans' maximum download speeds during busy hours.

The report covers 12 major telcos in an effort to find the fastest NBN provider. Telcos featured in the report include Aussie Broadband, Dodo, Exetel, iiNet, iPrimus, Launtel, MyRepublic, Optus, Telstra, TPG, Superloop, and Vodafone. Here's how they all stack up:

Average percent of max. download speed

	Overall	Overall excluding under performing connections	Peak hours
Aussie Broadband	97.5%	99.7%	96%
Dodo	98.1%	99.4%	96.9%
Exetel	102.9%	104.2%	101.5%
iiNet	97.4%	100.1%	96.4%
iPrimus	98.1%	99.7%	96.9%
Launtel	104.5%	105.2%	103.3%
MyRepublic	100.2%	103%	97.5%
Optus	103%	104.2%	101.7%
Superloop	99.2%	99.7%	97.9%
Telstra	101%	103.6%	99.8%
TPG	100%	102.6%	98.3%
Vodafone	96.6%	99.6%	95.1%

The ACCC noted an improvement in peak-hour performance in this report. On average, providers were found to meet or exceed their advertised typical evening speeds between 7pm and 11pm 92% of the time. This is up from 88% in May.

Here are the NBN 50 plans from the providers in the report.

#1	Dodo Editor's Pick	Dodo All Fixed Line nbn® Editor's Pick nbn50 Unlimited Plan All Fixed Line nbn® nbn® 50/17 Mbps Unlimited Data Deal: Incl. $30/mth discount for 6 months based on the standard price $87.99/mth. Ends 08.12.26. T&Cs apply. $57.99/mth for first 6 mths, then $87.99/mth Min. cost $57.99 Go to Site*	$57.99/mth for first 6 mths, then $87.99/mth Min. cost $57.99	Go to Site
#2	Superloop	Superloop All Fixed Line nbn® Extra-value nbn50/20 All Fixed Line nbn® nbn® 50/17 Mbps Unlimited Data Deal: Incl. $20/mth off for 6 months! $69/mth for 6 mths, then $89/mth + Bundle & Save $69/mth for first 6 mths, then $89/mth Min. cost $69 Go to Site	$69/mth for first 6 mths, then $89/mth Min. cost $69	Go to Site
#3	TPG	TPG All Fixed Line nbn® nbn50 Unlimited Plan All Fixed Line nbn® nbn® 50/17 Mbps Unlimited Data Deal: $69.99/mth for first 6 months, then $89.99/mth. T&Cs apply. $69.99/mth for first 6 mths, then $89.99/mth Min. cost $69.99 Link not supplied	$69.99/mth for first 6 mths, then $89.99/mth Min. cost $69.99	Link not supplied
#4	iiNet	iiNet All Fixed Line nbn® nbn50 Liimitless All Fixed Line nbn® nbn® 50/17 Mbps Unlimited Data Deal: Includes $20/mth off for 6 mths – $69.99/mth for first 6 months, then $89.99/mth. Use code SAVE20FOR6 $69.99/mth + $10 Upfront for first 6 mths, then $89.99/mth Min. cost $79.99 Link not supplied	$69.99/mth + $10 Upfront for first 6 mths, then $89.99/mth Min. cost $79.99	Link not supplied
#5	Aussie Broadband	Aussie Broadband All Fixed Line nbn® Value nbn - Unlimited All Fixed Line nbn® nbn® 47/18 Mbps Unlimited Data Deal: Includes $25 off for the first 6 months. Promo code SPRING25. $95/mth after promo ends 15.11.26 $70/mth for first 6 months, then $95/mth Min. cost $70 Link not supplied	$70/mth for first 6 months, then $95/mth Min. cost $70	Link not supplied
#6	Optus	Optus All Fixed Line nbn® Optus Everyday nbn® All Fixed Line nbn® nbn® 50/17 Mbps Unlimited Data Deal: $82/mth for a year, then $97/mth or as notified. New services. Incl intro offer + extra $5/mth off. Min cost $388. Ends 6/10. $82/mth for first 12 months, then $97/mth or as notified Min. cost $82 Link not supplied	$82/mth for first 12 months, then $97/mth or as notified Min. cost $82	Link not supplied
#7	iPrimus	iPrimus All Fixed Line nbn® Standard Plus Plan All Fixed Line nbn® nbn® 50/17 Mbps Unlimited Data $90/mth Min. cost $90 Link not supplied	$90/mth Min. cost $90	Link not supplied
#8	Vodafone	Vodafone All Fixed Line nbn® Essential+ nbn® All Fixed Line nbn® nbn® 50/17 Mbps Unlimited Data Deal: Save $10/mth when you bundle with a mobile plan with Vodafone. T&Cs apply. $94/mth Min. cost $94 Link not supplied	$94/mth Min. cost $94	Link not supplied

The Measuring Broadband report also tracks outages that last over 30 seconds. Here's how providers stacked up:

Aussie Broadband: Approximately 0.23 daily outages
Dodo: Approximately 0.22 daily outages
Exetel: Approximately 0.36 daily outages
iiNet: Approximately 0.16 daily outages
iPrimus: Approximately 0.22 daily outages
Launtel: Approximately 0.31 daily outages
MyRepublic: Approximately 0.29 daily outages
Optus: Approximately 0.14 daily outages
Superloop: Approximately 0.36 daily outages
Telstra: Approximately 0.24 daily outages
TPG: Approximately 0.39 daily outages
Vodafone: Approximately 0.53 daily outages

As of the twelfth Measuring Broadband Report, the ACCC covers fixed wireless NBN services. This time around, the ACCC found a slight increase in performance. Average speeds were 101.3% per plan maximums during all hours, and 77.6% during busy hours. It attributes the increase in download performance due to customers on Fixed Wireless Plus plans getting higher average speeds than in previous quarters.

As always, it's worth remembering the scale of the ACCC's testing. The results come from a month-long testing period during August across just 1,197 NBN connections. All but 45 of these households have a connection with one of the 12 providers featured in the report. The ACCC reports a 95% confidence level in its results.

Alex Choros

Managing Editor + Group Telco Editor | X | Instagram | Threads | LinkedIn

Alex Choros is the Managing Editor of WhistleOut Australia and an award-winning journalist. He's been writing about consumer technology for over a decade and is an expert on the Australian telco sector, to the point where he knows far too many phone and internet plans by heart. In addition to leading the WhistleOut editorial team, Alex is responsible for ruining the office Sonos with his troubled taste in music.

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