Articles Tagged Virgin Mobile
Phone home: cheapest international calling from Australia
International calling rates seem like they should be expensive, but are surprisingly cheap. We take a look at the best plans for Australians looking to phone friends and family overseas.
Virgin lowers prices on select plans, increases data inclusions
Virgin has removed its $90 plan and added $80 and $100 options instead.
How much do you pay for a new smartphone?
Australians love the idea of a free phone, but those days are mostly behind us. So, how much do you end up forking out for a new iPhone or similar?
Virgin dumping data-free Facebook, YouTube browsing
Just days after making its excess data rate more affordable, Virgin Mobile is trimming something significant from its plans.
Virgin cuts excess data charge by nearly 75%
A big shift in excess usage charges moves Virgin Mobile from being the most expensive to one of the cheaper options.
Having a problem with Virgin Mobile 4G?
Are you struggling to get 4G working on your new Virgin Mobile account? Perhaps my experience can help you.
How does Telstra’s new excess data charges stack up?
Telstra's excess charges are now much fairer, but how do they compare to the telco's strongest competition?
2012's Most Satisfied Customers
Roy Morgan Research, Australia’s best known market research company, has held its second annual Customer Satisfaction Awards in Melbourne this week, honouring the companies and organisations with the most consistently happy customers in 2012. The awards are the result of a survey of around 50,000 Australian consumers and 22,000 business decision makers over 2012. The survey ranked customer service and satisfaction by conducting personal interviews and distributing self-administered questionnaires.
Virgin Mobile Raises International Call Rates
Virgin Mobile announced yesterday it will be raising the cost of international calls for mobile customers – and judging by the reactions so far, customers aren't happy with the changes. The telco’s Big Cap, Big Plans and Fair Go plans will be affected by the changes, which will apply from February 28. Virgin Mobile contacted customers by email Monday and yesterday posted the announcement on the Virgin Mobile website’s community forum, causing some forum members to express their disappointment at the proposed changes.
Virgin Mobile Update Phone Plans
Virgin Mobile has announced changes to its post-paid plans as of October 2nd. Although the updates aren't huge, one of the big losses for customers is the restructuring of the popular $29 Big Plan, which until now offered up to $450 of included monthly value. Under the new $29 plan, the $450 in plan value has been significantly decreased to $250, although the data allowance (250MB) will remain unchanged.
