By
Joseph Hanlon - Editorial Director
Last updated

Update: Wholesale middle-man ISPOne has entered adminstration and Telstra has released a statement saying that it will not be accepting new payments from existing Kogan Mobile cusotmers. Full story here.

If you are affected by this change and are looking to find a new mobile service provider, click here.

As Telstra and wholesaler ISPOne duke it out in court over unpaid invoices, Kogan Mobile is restricting access to higher value plans while it awaits the court's decision.

Access 90 and Access365 plans are listed as 'unavailable' on the company's website, and the following disclaimer on the Kogan Mobile frontage:

"Kogan Mobile is unable to proceed with ACCESS 90 & ACCESS 365 Extensions at this time. We apologise for any inconvenience this may cause; you can still extend with ACCESS 30."

A decision is expected later today as to whether Telstra will be allowed to suspend the services it provides to ISPOne, which it in turn on-sells to companies like Kogan and Aldi Mobile.

Discontinuing business with ISPOne may not disconnect Kogan and Aldi customers from the network though, as Telstra told ZDNet on Monday that it had a contingency plan ready to protect customers which could be affected by a change in the wholesale service provider.

Kogan is clearly concerned about its position in this relationship though, sending out a lengthy email to customers yesterday warning them that "there are forces at play in the Australian telecommunications market that are beyond our control, very powerful and impossible to ignore."

If you are a Kogan or Aldi customer and you would like to find a new telco provider, check out our guide to SIM-only plans.

Joseph Hanlon

Editorial Director | X | LinkedIn

Joseph Hanlon
Joe Hanlon has been immersed in mobile phones, plans and the internet for over a decade, having written for publications like CNET, Techradar, Gizmodo and Lifehacker. He steers the editorial ship and makes sure that we are always serving up the most useful guides and recommendations. If you ever bump into Joe on the street, don't be afraid to ask for a phone recommendation. It's embarrassing how much he enjoys talking about this stuff. He also loves listening to podcasts, so feel free to email Joe with recommendations.

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