TPG made its mark on the Australian internet landscape selling cheap ADSL plans, and it's continued this approach with the NBN. While the NBN business model means pricing across providers is reasonably similar, TPG is nonetheless a very competitive player. And the telco is well-respected when it comes to speed, which is a key factor for Australian consumers.

On this page:

1. What are the different types of TPG internet plans and what do you get?
2. How to switch to TPG NBN
3. TPG FAQs

TPG internet quick facts

• TPG started as a small company in 1986. It is now the second-largest fixed broadband company in Australia, behind Telstra.
• TPG Group comprises companies such as TPG, Vodafone, iiNet, and Internode.
• TPG regularly ranks well in the ACCC Measuring Broadband Australia report, a quarterly analysis of how NBN providers speeds during peak hours, based on real-world data. 
• You have the option to bundle in home phone services with your internet plan.

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What are the different types of TPG internet plans?

TPG has a reputation for fast and affordable internet. Since the provider entered the scene it has been a strong contender in budget-conscious households.

Even as technology types have changed TPG continues to offer no-frills NBN and Fibre to the Building at a cost well within reach for most Australians. While it isn't the fastest provider around, TPG offers consistently great speeds on excellent value plans.

On the other hand, TPG's private Fibre to the Building connections offer the best of both worlds with sky-high speeds at far cheaper prices than comparable NBN plans. 

How does TPG compare to other NBN providers for speed? Compare here.

If you would like to save a little extra, you opt for a contract to have your set-up fees waived. TPG NBN plans are available on either a six-month contract or on a month-to-month basis. If you go month-to-month, you'll need to pay a $99.95 set-up fee.

All TPG NBN plans include pay-as-you-go calls, but you can add unlimited calls for a nominal monthly fee. This covers local, standard national, and national mobile numbers.

TPG also has cheap NBN 12 plans with capped data allowances, if you're looking to save further. Most will be better off with an unlimited plan, however, especially because your speeds will be shaped to as low as 32Kbps if you go over your allowance. That's slower than dial-up.

TPG Bundles

If you’re still keen on home phones, TPG internet may be for you. TPG has home phone bundles with NBN and Fibre to the Building internet plans. You can choose to pay-as-you-go, or choose from national and international call options.

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How to switch to TPG NBN

To find out if you're eligible for a TPG NBN plan, first check your address in our broadband search engine. If TPG is listed in the search results, congratulations: you can make the switch.

Once you've picked a plan that works for you and your family, you can place an order directly with TPG either by phone or online. TPG will help you to organise an installation date and time, plus take care of transferring any current broadband plan you may have over to its NBN service.

TPG will provide you with an NBN-ready modem as part of your plan.

Another important thing to note: while installation is free for most customers, if you're located in a newly developed area with no existing telecommunications infrastructure, you may be charged a $300 New Development Fee by NBN Co.

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TPG FAQs

How fast are TPG NBN plans?

TPG sells plans configured on NBN 12, NBN 50, and NBN 100 speed tiers. You can read more information NBN speeds here.

What are my data options?

Most TPG NBN plans have unlimited, but you can pick from 10GB or 100GB plans if you're signing up for an NBN 12 plan.

What happens if I exceed my data allowance?

If you exceed your data allowance, TPG will slow your internet connection for the remainder of your billing month. On the 10GB plan, you'll be slowed to 32Kbps. On the 100GB plan, you'll be slowed to 128Kbps.

Do I need to buy a new modem to sign up to TPG?

If you already have an NBN-ready modem or router that is suitable for your technology type, you can use it with any TPG NBN plan. TPG internet plans do however include pre-configured, ready-to-use modems.

What happens if I want to cancel my TPG NBN plan?

If you want to cancel your TPG NBN plan and have signed a six-month contract, you will be charged an early termination fee.

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