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The TPG 5G Home Broadband is a fixed wireless service that utilises Vodafone 5G network. The service includes Unlimited Data for use within Australia.
The 5G Home Broadband Service is only available in selected areas on Vodafone 5G Network. It can only be used at a single nominated address with the modem supplied by TPG.
The Premium plan offers speeds up to 100Mbps which is the maximum speed available on this plan during off-peak times and is a limit on what speeds you can receive, not a measurement of what you will actually receive at all times.You may experience slower speeds during busy periods and at other times.
You must purchase and use the TPG provided 5G compatible modem (‘Modem’) with your plan. You will be supplied with a new or remanufactured Modem. The Modem is $0 when you stay connected for 36 months (‘Device Period’). The maximum Modem cost is $396. Alternatively, if you return the Modem in Good Working Order within 21 days of your plan being cancelled or withdrawn, TPG will waive the remaining cost of the Modem. 5G Home Broadband available in select areas only.
If you're not 100% satisfied within the first month, then simply return the modem within 21 days of providing notice of cancellation. Modem non-return fee will apply if service is cancelled within 36 mths of first connecting to 5G Home Broadband or if your order is withdrawn by TPG, and the modem is not returned.
5G Home Broadband is a data-only broadband service. It does not include a standard phone service. Your phone service with your current provider will most likely stop working when you switch to 5G Home Broadband. If you have an existing phone service with TPG, you may be offered a Virtual Phone service which will allow you to forward calls from your existing phone service to an alternative phone number (Standard Australian landlines or mobiles only). Note, making calls and all other phone features will be unavailable.
| Description | Upfront | Monthly | |
|---|---|---|---|
| Plan | TPG 5G Home Broadband Premium | - | $64.99 |
| Modem | Wi-Fi Max 5G Modem with Wi-Fi 7: $0 upfront | - | - |
| Deal |
Special Offer: Save a massive $30/mth for the first 6 months – $39.99/mth for 6 months, then $69.99/mth thereafter. New connections only. Available until withdrawn. T&C apply. |
- | 6 x -$30.00 |
| Total | - | $34.99 | |
| Min. total cost $34.99 for first month | |||
TPG has retained its crown for the 4G Home internet category. With consistently strong speeds at competitive prices, TPG is a great option for people looking for an this NBN alternative.
5G Home Internet is now a strong and widely available competitor to NBN services. The Capped 5G Home Internet category provides a mobile network equivalent to the Fast NBN (100 Mbps) category. Offering strong speeds at competitive prices throughout the 12 months, TPG has won this category for the second year running.
TPG has retained its crown for the 4G Home internet category. With consistently strong speeds at competitive prices, TPG is a great option for people looking for an this NBN alternative.
The last 12 months have really seen 5G Home Internet become a strong and widely available competitor to NBN services. The Capped 5G Home Internet category provides a mobile network equivalent to the Fast NBN (100 Mbps) category. Offering strong speeds at competitive prices throughout the 12 months, TPG was the clear winner of this award.
TPG won the 4G Home Wireless Broadband category for the second year running
TPG made its mark on the Australian internet landscape selling cheap ADSL plans, and it's continued this approach with the NBN. While the NBN business model means pricing across providers is reasonably similar, TPG is nonetheless a very competitive player. And the telco is well-respected when it comes to speed, which is a key factor for Australian consumers.
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TPG has a reputation for fast and affordable internet. Since the provider entered the scene it has been a strong contender in budget-conscious households.
Even as technology types have changed TPG continues to offer no-frills NBN and Fibre to the Building at a cost well within reach for most Australians. While it isn't the fastest provider around, TPG offers consistently great speeds on excellent value plans.
On the other hand, TPG's private Fibre to the Building connections offer the best of both worlds with sky-high speeds at far cheaper prices than comparable NBN plans.
How does TPG compare to other NBN providers for speed? Compare here.
If you would like to save a little extra, you opt for a contract to have your set-up fees waived. TPG NBN plans are available on either a six-month contract or on a month-to-month basis. If you go month-to-month, you'll need to pay a $99.95 set-up fee.
All TPG NBN plans include pay-as-you-go calls, but you can add unlimited calls for a nominal monthly fee. This covers local, standard national, and national mobile numbers.
TPG also has cheap NBN 12 plans with capped data allowances, if you're looking to save further. Most will be better off with an unlimited plan, however, especially because your speeds will be shaped to as low as 32Kbps if you go over your allowance. That's slower than dial-up.
If you’re still keen on home phones, TPG internet may be for you. TPG has home phone bundles with NBN and Fibre to the Building internet plans. You can choose to pay-as-you-go, or choose from national and international call options.
To find out if you're eligible for a TPG NBN plan, first check your address in our broadband search engine. If TPG is listed in the search results, congratulations: you can make the switch.
Once you've picked a plan that works for you and your family, you can place an order directly with TPG either by phone or online. TPG will help you to organise an installation date and time, plus take care of transferring any current broadband plan you may have over to its NBN service.
TPG will provide you with an NBN-ready modem as part of your plan.
Another important thing to note: while installation is free for most customers, if you're located in a newly developed area with no existing telecommunications infrastructure, you may be charged a $300 New Development Fee by NBN Co.
How fast are TPG NBN plans?
TPG sells plans configured on NBN 12, NBN 50, and NBN 100 speed tiers. You can read more information NBN speeds here.
What are my data options?
Most TPG NBN plans have unlimited, but you can pick from 10GB or 100GB plans if you're signing up for an NBN 12 plan.
What happens if I exceed my data allowance?
If you exceed your data allowance, TPG will slow your internet connection for the remainder of your billing month. On the 10GB plan, you'll be slowed to 32Kbps. On the 100GB plan, you'll be slowed to 128Kbps.
Do I need to buy a new modem to sign up to TPG?
If you already have an NBN-ready modem or router that is suitable for your technology type, you can use it with any TPG NBN plan. TPG internet plans do however include pre-configured, ready-to-use modems.
What happens if I want to cancel my TPG NBN plan?
If you want to cancel your TPG NBN plan and have signed a six-month contract, you will be charged an early termination fee.