Business Hyperfast Plus 2000/500
- Optional phone plans available at extra cost
Available on Fibre to the Premises (FTTP)
nbn® Hyperfast
Plan Details
Service Description
This Aussie Broadband NBN plan includes a Fixed Line residential broadband service and optional home phone service over the National Broadband Network.
NBN Fixed Line Internet is the next generation broadband technology delivered via fibre optic cables. Fibre optic broadband is capable of delivering superfast broadband speed.
Equipment Requirement
You can BYO modem as long as it is a compatible nbn® modem. If you are on an nbn® FTTN/B connection you will also need to ensure it supports VDSL2. Aussie Broadband can provide an nbnCo-approved modem if you do not have one. Modem fees will vary depending on which model you choose.
Phone Service
This NBN plan includes VoIP Casual Phone Plan (PAYG) on the NBN network. Rates and Inclusions:
- Local calls: 15c untimed
- National calls: 15c untimed
- Mobile calls: 22c per minute
- 13/1300 calls: 35c/call
NBN Plan Features
- Included Static IP: business range static IP with the ability to update reverse DNS in Aussie Broadband business subnets.
- 7 days a week Local support: Aussie Broadband staff are based in Australia, so you will never speak to an overseas call centre
- Simple setup with no fees: everything is provided to make your switch easy. There are no setup fees and most of customers are live within a week, some in just a few hours. Modems are pre-configured so they work straight away
- No extra charges: No set-up fees or cancellation fees
- Refer-a-friend: introduce a friend to Aussie Broadband and save up to $50 off your next broadband bill
Optional Extras
- Standard plan - Unlimited local and national calls for $10/month
- Premium plan - Unlimited local, national and mobile calls + $15 Talk Time credit for $20/month
Service Availability
This service is only available within an nbnCo serviced area. To find out the latest details on nbn® availability, please check on the Aussie Broadband website.
Download and upload speeds can vary due to a number of external factors such as the type of content being downloaded, the connection method within the premises (wireless or fixed), your network, operating system, hardware, software & software configuration, number of users and network congestion.
Key Points
Features
- Optional phone plans available at extra cost
- Includes a Static IP address
Full Cost Breakdown
| Description | Upfront | Monthly | |
|---|---|---|---|
| Plan | Aussie Broadband Business Hyperfast Plus 2000/500 | - | $220.00 |
| Phone Bundle | Optional phone plans available at extra cost | - | - |
| Modem | BYO Modem: $0 upfront | - | - |
| Fees | $0 Standard Connection Fee | - | - |
| Total | - | $220.00 | |
| Min. total cost $220 for first month | |||
Modem/Router Options
Aussie Broadband Awards
Internet Customer Satisfaction - Customer Service 2026
Aussie Broadband wins the Internet Customer Satisfaction - Customer Service award for the second year running. Aussie Broadband has a strong reputation for customer service, which has been reinforced with this repeat win, scoring an improved 4.19 out of 5 - up from 4.1 out of 5 last year.
Internet Customer Satisfaction - Reliability 2026
Aussie Broadband recorded the highest customer satisfaction score for any of this year's category, winning the Internet Customer Satisfaction - Reliability award with a score of 4.48 out of 5.
Internet Customer Satisfaction - Customer Service 2025
Aussie Broadband wins the Internet Customer Satisfaction - Customer Service award, preventing a Superloop whitewash. Aussie Broadband has a strong reputation for customer service, which has been reinforced with this win, scoring 4.1 out of 5.
Best Internet Promotion 2024
Aussie Broadband won this year's Best Internet Promotion award for its great EOFY offering, where people could save up to $20/mth for 12 months on nbn100 and faster plans.
More About Aussie Broadband
Aussie Broadband has grown from a promising upstart to the nation's fourth-biggest internet provider. This is largely thanks to a combination of consistently high evening speeds and excellent local support.
The telco says its customers rarely encounter congestion - even during peak times - and to prove it, publishes bandwidth graphs that show how much capacity it has purchased on the network versus how much capacity its customers are using.
Aussie Broadband is currently one of the only major telco to provide this much transparency around its NBN performance.
Aussie Broadband NBN quick facts
- All Aussie Broadband NBN plans are contract-free and have no set-up fees
- Aussie Broadband's support is all Australian
- Aussie Broadband has won Roy Morgan's Most Trusted Brand award for telco two years in a row
Aussie Broadband NBN plans
Here's a quick look at Aussie Broadband's most popular NBN plans:
Aussie Broadband NBN Speeds
Aussie Broadband sells NBN plans on all of the NBN speed tiers: NBN 12, NBN 25, NBN 50, NBN 100/20, NBN 100/40, NBN 250, and NBN 1000. In addition, Aussie Broadband also has an NBN 75 plan, which could be a good middle-ground for those who need more than an NBN 50 connection, but don't want to spend the money on NBN 100.
Check out how Aussie Broadband compares to other NBN providers for speed here.
Aussie Broadband NBN bundles
Aussie Broadband has a few different things you can bundle onto your NBN plan.
Aussie Broadband Fetch bundles
You can add Fetch to any Aussie Broadband plan. You can choose between a Fetch Mini or a Fetch Mighty Box, depending on your budget and what you're hoping to get from the service. Fetch Mini lets you pause and rewind live TV, while Mighty also lets you record up to six shows at a time and is kitted out with a massive 1TB hard drive. A Fetch Mni will set you back $10 per month, while a Fetch Mighty goes for $15 per month.
You can then add Fetch TV's core channel packs for $6 per month each, or get all four for $20 per month.
Read next: Fetch TV: Everything You Need to Know
Aussie Broadband mobile bundles
Aussie Broadband also sells mobile plans, powered by the Optus network. If you're looking to save money, it has a few pre-made bundle plans you can pick from. These are as follows:
| NBN plan | Bundled SIM | Price |
|---|---|---|
| NBN 100/20 | 1x Max Value 40GB 4G SIM | $139 per month |
| NBN 100/20 | 2x Max Value 40GB 4G SIMs | $179 per month |
| NBN 250 | 2x Future Now 220GB 5G SIMs | $279 per month |
Aussie Broadband home phone bundles
If you still need a landline to go with your NBN plan, Aussie Broadband has three options:
- $0 per month: A casual phone plan where you'll pay as you go
- $10 per month: An everyday phone plan with unlimited local and national calls included
- $20 per month: A family phone plan with unlimited calls to local, national, and mobile numbers
If you're paying as you go, pricing is as follows:
- Local calls: 15c per call
- National calls: 15c per call
- Mobile calls: 22c per minute
- 1300 & 13: 35c per call
- International: Varies on destination
How to switch to Aussie Broadband NBN
To find out if you're eligible for an Aussie Broadband NBN plan, first check your address in our broadband search engine. If Aussie Broadband is listed in the search results, you can make the switch.
Once you've picked a plan that works for you and your family, you can place an order directly with Aussie Broadband. Aussie Broadband will help you to organise an installation date and time. You may still need to cancel your existing internet service with your previous provider after your Aussie Broadband service is ready.
If you already have an NBN connection at your place, the standard time frame is one to five business days, and you won't need a visit from a technician. If it's your first time getting connected to the NBN, this process can take up to 20 business days and a technician will need to make the initial setup.
Aussie Broadband can provide you with an NBN-ready modem, although you're free to bring your own compatible modem. You'll pay a minimum of $179 if you want to buy your modem through Aussie Broadband, plus shipping fees.
Another important thing to note: while installation is free for most customers, if you're located in a newly developed area with no existing telecommunications infrastructure, you may be charged a $300 New Development Fee by NBN Co.
Aussie Broadband FAQs
How fast are Aussie Broadband NBN plans?
Aussie Broadband offers NBN plans as fast as 1,000Mbps. You need to be on an FTTP or HFC NBN connection to order an NBN 1000 plan, however.
What are my data options?
Aussie Broadband NBN plans all have unlimited data.
Do I need to buy a new modem to sign up to Aussie Broadband?
If you already have an NBN-ready modem, you can use it with any Aussie Broadband plan. If you don't, Aussie Broadband is able to sell you one when you sign up for a plan.
What happens if I want to cancel my Aussie Broadband NBN plan?
Since Aussie Broadband NBN plans are all contract-free, you can cancel your plan whenever you want with no early termination fees.
Does Aussie Broadband offer fibre upgrades?
Aussie Broadband offers free upgrades to FTTP to customers on an FTTN or FTTC connection in eligible areas. To request an upgrade, FTTN customers needs to order an NBN 100 plan or better, while FTTC customers need to order an NBN 250 plan or better. Read more about the free FTTP upgrade process here.
