Origin's NBN customers will be moved from Aussie Broadband to Superloop

Alex Choros - Managing Editor + Group Telco Editor

Last updated 14 March 2024

Origin Energy has signed a six-year wholesale agreement with Superloop that will see its internet customers moved off the Aussie Broadband network.

The transition to Superloop is set to happen in the 2025 financial year, but there's no firm timeline yet. Origin Energy says customers won't need to do anything, but a spokesperson declined to comment on whether pricing will change as a result.

This will add 130,000 subscribers to Superloop's customer base, which CEO Paul Tyler says is a key milestone in the company's three-year growth strategy.

"It delivers a step-change in our customer numbers and cements our market position as a leading wholesale broadband and backhaul provider," said Tyler.

Origin's broadband offering is focused on bundling energy and internet. Customers who have both save $10 per month on their NBN bill. Here are Origin's current NBN plans:

#1	Origin Broadband	Origin Broadband All Fixed Line nbn® Everyday nbn® 25 All Fixed Line nbn® nbn® 25/8.5 Mbps Unlimited Data Deal: Includes $30/mth off for 6 mths, $65/mth for 6 mths, then reverts to $95/mth + 2,500 Everyday Rewards Points + More! $65/mth for 6 mths, then $95/mth Min. cost $65 Link not supplied	$65/mth for 6 mths, then $95/mth Min. cost $65	Link not supplied
#2	Origin Broadband	Origin Broadband All Fixed Line nbn® Experience nbn® 50 All Fixed Line nbn® nbn® 50/17 Mbps Unlimited Data Deal: Includes $30/mth off for 6 mths, $79/mth for 6 mths, then reverts to $109/mth + 2,500 Everyday Rewards Points + More! $79/mth for 6 mths, then $109/mth Min. cost $79 Link not supplied	$79/mth for 6 mths, then $109/mth Min. cost $79	Link not supplied
#3	Origin Broadband	Origin Broadband FTTP, HFC Extra Fast nbn® 500 FTTP, HFC nbn® 500/40 Mbps Unlimited Data Deal: Includes $30/mth off for 6 mths, $84/mth for 6 mths, then reverts to $114/mth + 2,500 Everyday Rewards Points + More! $84/mth for 6 mths, then $114/mth Min. cost $84 Link not supplied	$84/mth for 6 mths, then $114/mth Min. cost $84	Link not supplied
#4	Origin Broadband	Origin Broadband FTTN, FTTB, FTTC Enthusiast nbn® 100 FTTN, FTTB, FTTC nbn® 95/17 Mbps Unlimited Data Deal: Includes $30/mth off for 6 mths, $84/mth for 6 mths, then reverts to $114/mth + 2,500 Everyday Rewards Points + More! $84/mth for 6 mths, then $114/mth Min. cost $84 Link not supplied	$84/mth for 6 mths, then $114/mth Min. cost $84	Link not supplied
#5	Origin Broadband	Origin Broadband FTTP, HFC Ultra Fast nbn® 1000 FTTP, HFC nbn® 860/85 Mbps Unlimited Data Deal: Includes $30/mth off for 6 mths, $114/mth for 6 mths, then reverts to $144/mth + 2,500 Everyday Rewards Points + More! $114/mth for 6 mths, then $144/mth Min. cost $114 Link not supplied	$114/mth for 6 mths, then $144/mth Min. cost $114	Link not supplied

Aussie Broadband first started supplying wholesale internet services to Origin in 2021. In ASX statement, Aussie Broadband says the two companies have been renegotiating their contract for over six months, but were not able to come to an agreement.

Origin wanted to Aussie Broadband to continue to provide network services, but to take over responsibility for customer support and billing rather than relying on Aussie Broadband for them. Aussie Broadband says this would have reduced its margins, and as such, was not in favour.

Aussie Broadband Group Managing Director Phil Britt added that the company is disappointed not to have renewed the agreement.

"As a company we have always been disciplined in ensuring every contract delivers value to our shareholders while also ensuring we can maintain a high-quality service offering for customers," said Britt.

"In the case of Origin it became clear that, given the contract parameters they set us, we would not be able to meet either of these objectives."

As part of Origin's agreement with Superloop, it was given a 2% stake in the business. A further 2% stake will be awarded after the migration is complete. Origin will be eligible to buy up to another $30 million Superloop shares, subject to achieving customer milestone growth.

Superloop's partnership with Origin comes just weeks after Aussie Broadband offered to acquire Superloop. Superloop rejected this, however, with its board saying the proposal undervalued the company.

Superloop's shares spiked to $1 following Aussie Broadband's takeover offer, and are trading at $1.30 at time of writing. Aussie Broadband initially offered Superloop an implied value of $0.95 per share.

Alex Choros

Managing Editor + Group Telco Editor | X | Instagram | Threads | LinkedIn

Alex Choros is the Managing Editor of WhistleOut Australia and an award-winning journalist. He's been writing about consumer technology for over a decade and is an expert on the Australian telco sector, to the point where he knows far too many phone and internet plans by heart. In addition to leading the WhistleOut editorial team, Alex is responsible for ruining the office Sonos with his troubled taste in music.

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