By
Alex Choros - Managing Editor + Group Telco Editor
Last updated

NBN work site

The ACCC will no longer audit NBN provider speeds, the regulator announced today, alongside the release of its 33rd Measuring Broadband Australia report. 

The new report will be the last, with ACCC Commissioner Anna Brakey saying performance levels between providers are now much more similar compared to when the report was established in 2017. 

"Recent results from our broadband monitoring show that there is less differentiation between providers’ performance than when we published our first report in 2018 and considerable improvement in overall performance since the program’s inception," said Brakey.

Brakey pointed to NBN Co's wholesale changes that removed capacity-based pricing from all plans as one of the factors in improved performance. In early Measuring Broadband Australia reports, average download speeds were between 80% and 85% of maximum plan speeds in busy hours. This has now risen to close to 100%. In the final report, households recieved 99.4% of their plan's download speeds during busy hours, on average, across all providers. 

The report had sibling telcos Dodo and iPrimus, along with Leaptel, in equal first place as the fastest NBN providers. Customers on all three providers were found to recieve 102.3% of their NBN plan's maximum speeds during the busiest hours of the day (between 7pm and 11pm on Monday to Friday). Dodo and iPrimus had a slight edge on Leaptel, however, with their customers recieving 0.3% faster speeds during all hours. 

TPG followed, with customers found to get 101.9% of plan speeds in busy hours, with Exetel in third, with 101.6% of plan speeds in busy hours. 

The report monitored 10 telcos, including Aussie Broadband, Dodo, Exetel, iiNet, iPrimus, Leaptel, Optus, Telstra, TPG, and Superloop.

Here's the full breakdown of how they all performed:

Average percent of max. download speed
Provider Busy hours Overall Overall excluding underperforming connections
Aussie Broadband 95.2 95.7 100.3
Dodo 102.3 102.8 104.8
Exetel 101.6 102 106.1
iiNet 99.5 100.1 102.3
iPrimus 102.3 102.8 105.5
Leaptel 102.3 102.5 104.7
Optus 101 101.6 104.7
Superloop 101 101.5104.6
Telstra 99.5 100.1 105.6
TPG 101.9 102.6 103.1

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#1
Dodo
Dodo
All Fixed Line nbn®
Editor's Pick

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#2
Superloop
Superloop
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#3
TPG
TPG
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Link not supplied
#4
iiNet
iiNet
All Fixed Line nbn®

nbn50 Liimitless

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#5
Aussie Broadband
Aussie Broadband
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Link not supplied
#6
Optus
Optus
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Link not supplied
#7
iPrimus
iPrimus
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Link not supplied
#1
Dodo
Dodo
FTTN, FTTB, FTTC
Editor's Pick

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#2
iiNet
iiNet
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#3
Superloop
Superloop
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#4
TPG
TPG
FTTN, FTTB, FTTC

nbn Home Fast Unlimited Plan

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Link not supplied
#5
Aussie Broadband
Aussie Broadband
FTTN, FTTB, FTTC

Fast nbn - Unlimited

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$79/mth
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Link not supplied
#6
Optus
Optus
FTTN, FTTB, FTTC

Optus Fast nbn®

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$84/mth
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Link not supplied
#7
Telstra
Telstra
FTTN, FTTB, FTTC

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Link not supplied
#8
iPrimus
iPrimus
FTTN, FTTB, FTTC

Premium Plan

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$100/mth
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Link not supplied
#1
Dodo
Dodo
FTTP, HFC
Editor's Pick

nbn500 Unlimited Plan

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#2
iiNet
iiNet
FTTP, HFC

nbn500 Liimitless

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+ $10 Upfront
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Link not supplied
#3
Superloop
Superloop
FTTP, HFC

Family Max nbn500/50

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#4
TPG
TPG
FTTP, HFC

nbn Home Fast Unlimited Plan

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Link not supplied
#5
Aussie Broadband
Aussie Broadband
FTTP, HFC

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Link not supplied
#6
Exetel
Exetel
FTTP, HFC

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#7
Optus
Optus
FTTP, HFC

Optus Fast nbn®

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Link not supplied
#8
Telstra
Telstra
FTTP, HFC

Premium Internet Only Plan

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Link not supplied
#9
iPrimus
iPrimus
FTTP, HFC

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Link not supplied
#1
Dodo
Dodo
FTTP, HFC

nbn Home Ultrafast Plan

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#2
TPG
TPG
FTTP, HFC

nbn Home Ultrafast Unlimited Plan

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Link not supplied
#3
iiNet
iiNet
FTTP, HFC

nbn Home Ultrafast Liimitless

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Link not supplied
#4
Superloop
Superloop
FTTP, HFC

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#5
Optus
Optus
FTTP, HFC

Optus Ultrafast nbn®

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Link not supplied
#6
iPrimus
iPrimus
FTTP, HFC

Home Ultrafast Plan

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Link not supplied
#7
Aussie Broadband
Aussie Broadband
FTTP, HFC

Ultrafast Fibre - Unlimited

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Link not supplied
#8
Telstra
Telstra
FTTP, HFC

Ultrafast Internet Only Plan

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$129/mth
Min. cost $64.50
Link not supplied

The Measuring Broadband Report also includes Fixed Wireless NBN plans and Starlink plans. The average busy hour download speed for Fixed Wireless Plus plans rose slightly from last quarter. They increased from 98.8Mbps to 98.4Mbps. Meanwhile, Starlink customers achieved an average of 199.1Mbps during busy hours, which is a small bump from 197.3Mbps last quarter.

As always, it's worth remembering the scale of the ACCC's testing. The results come from a month-long testing period during December last year across 1,156 NBN connections. All but 227 of these households have a connection with one of the 10 providers featured in the report. The ACCC reports a 95% confidence level in its results.

While the Measuring Broadband Australia reports are ending, the ACCC says it will continue to closely monitor broadband performance data it collects through ohther sources. 

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Alex Choros

Managing Editor + Group Telco Editor | X | Instagram | Threads | LinkedIn

Alex Choros
Alex Choros is the Managing Editor of WhistleOut Australia and an award-winning journalist. He's been writing about consumer technology for over a decade and is an expert on the Australian telco sector, to the point where he knows far too many phone and internet plans by heart. In addition to leading the WhistleOut editorial team, Alex is responsible for ruining the office Sonos with his troubled taste in music.

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