By
Joseph Hanlon - Editorial Director
Last updated

Superloop Logo

This article is sponsored by Superloop.

The NBN speed upgrade last September reset the value proposition of home internet, turning what had been premium plans (500Mbps, 1Gbps, and 2Gbps) into the new standard.

Superloop is one ISP that boosted speeds for its customers when the speed upgrade took effect, and with its extensive fibre infrastructure, it keeps connections stable even when the local network is busy. Their 2025 WhistleOut Customer Satisfaction Award for "Most Satisfied Internet Customers" demonstrates how successfully they've transitioned to delivering fast services to their user base.

Superloop
Superloop
FTTP, HFC

Family Max nbn500/50

  • nbn® 500/45 Mbps
  • Unlimited Data
  • Deal: Incl. $21/mth off for 6 mths! $74/mth for 6 mths, then $95/mth + Bundle & Save
$74/mth
Min. cost $74
Superloop
Superloop
FTTP, HFC

Megaspeed nbn750/50

  • nbn® 750/45 Mbps
  • Unlimited Data
  • Deal: Incl. $25/mth off for 6 mths! $74/mth for 6 mths, then $104/mth + Free eero 7 modem when you stay for 24 mths + Bundle & Save
$79/mth
Min. cost $79
Superloop
Superloop
FTTP, HFC

Creator nbn250/100

  • nbn® 250/85 Mbps
  • Unlimited Data
  • Deal: Incl. $20/mth off for 6 mths! $82/mth for 6 mths, then $102/mth + Free eero 7 modem when you stay for 24 mths + Bundle & Save
$82/mth
Min. cost $82
Superloop
Superloop
FTTP, HFC

Lightspeed nbn1000/100

  • nbn® 860/85 Mbps
  • Unlimited Data
  • Deal: Incl. $25/mth off for 6 mths! $89/mth for 6 mths, then $114/mth + Free eero 7 modem when you stay for 24 mths + Bundle & Save
$89/mth
Min. cost $89
Superloop
Superloop
HFC

Hyperspeed nbn2000/100

  • nbn® 1700/85 Mbps
  • Unlimited Data
  • Deal: Incl. $20/mth off for 6 mths! $148/mth for 6 mths, then $168/mth + Bundle & Save
$148/mth
Min. cost $148
Superloop
Superloop
FTTP

Hyperspeed nbn2000/200

  • nbn® 1700/170 Mbps
  • Unlimited Data
  • Deal: Incl. $20/mth off for 6 mths! $148/mth for 6 mths, then $168/mth + Bundle & Save
$148/mth
Min. cost $148

Choosing Your Tier: Which speed do you need?


Home Fast (500Mbps)

The "Home Fast" tier saw the biggest change in the NBN speed upgrade, jumping from 100 Mbps to 500 Mbps for users on FTTP and HFC connections. 500 Mbps is now the sweet spot for Australian families streaming movies, running video calls, and downloading large games. With these faster speeds, your teenager's 50GB Xbox update won't slow down Netflix for everyone else.

Home Ultrafast (1Gbps)

The 1 Gbps (Home Ultrafast) tier is for power users and professional creators who handle large files in the cloud or gamers who play competitive online games. The recent refresh doubled upload speeds to 100 Mbps while keeping downloads at 1000 Mbps, making it much better for cloud backups and video conferencing.

Hyperfast (2Gbps)

At the top end, the new 2Gbps "Hyperfast" tier is the peak of residential internet in Australia. This is future-proofing at its finest—built for homes where multiple people are running bandwidth-intensive tasks simultaneously, with plenty of smart devices in the mix.

Why the Provider Behind the Plan Matters


At speeds of 500 Mbps or higher, your internet provider's infrastructure is an important consideration. Many nbn providers resell bandwidth and have limited control over network optimisation, leading to congestion during peak hours (7:00 PM to 11:00 PM). Without sufficient capacity, your 1000 Mbps plan can feel like 50 Mbps when you actually need it.

Choosing an infrastructure-focused provider like Superloop helps avoid these network slowdowns. After all, a 2 Gbps connection is only useful if the network behind it can actually deliver.

Superloop owns and operates a significant portion of its own national and international fibre network. By controlling the data path, they deliver lower latency and more consistent speeds during busy evening periods. Superloop's infrastructure focus has also been recognised by Ookla with back-to-back Speedtest Awards in 2025 for Australia's Fastest Fixed Network speeds.

Getting Your Home Ready for the Upgrade


Your home hardware needs to match these speeds. Many older routers limit Ethernet throughput to 1 Gbps, so they can't fully support the 2 Gbps tier. Even on a 500 Mbps plan, an older Wi-Fi 5 router will struggle to deliver full speed wirelessly across a large house.

If you're on Fibre to the Node (FTTN) or Fibre to the Curb (FTTC) nbn connections, you won't see these speed upgrades automatically. However, you can often get a free upgrade to Fibre to the Premises (FTTP) on standard installations by signing up for one of these higher-speed plans. An NBN technician will install a new fibre line, giving you access to the most reliable technology available.

Most providers can tell you if your house is eligible for a fibre upgrade or can jump straight to a 2Gbps plan—usually just a simple address check. Once the nbn connection is upgraded, a Wi-Fi 6 or Wi-Fi 7 router will ensure full coverage throughout your home.

Sticking with a 100Mbps plan in 2025 means paying for yesterday's technology at today's prices. The market has moved forward, and the value is now in the higher tiers. Check your address on the Superloop website to see if you're eligible for their award-winning high-speed NBN plans.

Joseph Hanlon

Editorial Director | X | LinkedIn

Joseph Hanlon
Joe Hanlon has been immersed in mobile phones, plans and the internet for over a decade, having written for publications like CNET, Techradar, Gizmodo and Lifehacker. He steers the editorial ship and makes sure that we are always serving up the most useful guides and recommendations. If you ever bump into Joe on the street, don't be afraid to ask for a phone recommendation. It's embarrassing how much he enjoys talking about this stuff. He also loves listening to podcasts, so feel free to email Joe with recommendations.

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