Superloop NBN: Everything you need to know

Alex Choros - Managing Editor + Group Telco Editor

Last updated 08 March 2021

Everything you need to know about Superloop

Superloop is a newer NBN providers, but has already made an impact thanks to its high-speed plans. The telco reports evening speeds of 90Mbps on its NBN 100 plans, putting it in the top-tier of telcos. But there's more to Superloop than just speed. Here's everything you need to know.

In this guide:

What is Superloop NBN?
Superloop NBN plans
What makes Superloop NBN different?
How to sign up to a Superloop NBN plan
Superloop NBN FAQ

What is Superloop NBN?

Superloop has only been selling NBN plans for a little over two years, but has been in the business of providing wholesale telecommunications services to other providers for almost half a decade. As such, Superloop owns a lot of the infrastructure that other telcos typically rent.

Every NBN provider sells access to the same network, but that network is only responsible for the connection between your home and your provider. After that, your provider is responsible for connecting you to the wider internet. This is often referred to as "backhaul".

Thanks to its range of business and wholesale products, Superloop doesn't need to purchase backhaul from another provider. As such, Superloop says even its home NBN plans are "business class".

Superloop NBN plans

Superloop sells NBN plans on most speed tiers. You can get NBN 25, NBN 100, NBN 100 / 20, NBN 100 / 40, NBN 250, and NBN 1000 plans. Most Superloop plans have unlimited data. The only exception is its NBN 1000 plan, which has a 3TB allowance. If you exceed this, you'll be capped to download speeds of 100Mbps for the remainder of your billing month.

#1	Superloop	Superloop Everyday Fibre 25/5 Fibre 25/4 Mbps Unlimited Data Deal: Includes $20/mth off for 6 mths! $58/mth for the first 6 mths then $78/mth + Bundle & Save $58/mth for first 6 mths, then $78/mth Min. cost $58 Go to Site	$58/mth for first 6 mths, then $78/mth Min. cost $58	Go to Site
#2	Superloop	Superloop All Fixed Line nbn® Everyday nbn25/10 All Fixed Line nbn® nbn® 25/8.5 Mbps Unlimited Data Deal: Incl. $20/mth off for 6 months! $58/mth for 6 months, then $78/mth + Bundle & Save $58/mth for first 6 mths, then $78/mth Min. cost $58 Go to Site	$58/mth for first 6 mths, then $78/mth Min. cost $58	Go to Site
#3	Superloop	Superloop Extra Value Fibre 50/20 Fibre 50/17 Mbps Unlimited Data Deal: Includes $20/mth off for 6 mths! $69/mth for the first 6 mths then $89/mth + Bundle & Save $69/mth for first 6 mths, then $89/mth Min. cost $69 Go to Site	$69/mth for first 6 mths, then $89/mth Min. cost $69	Go to Site
#4	Superloop	Superloop All Fixed Line nbn® Extra-value nbn50/20 All Fixed Line nbn® nbn® 50/17 Mbps Unlimited Data Deal: Incl. $20/mth off for 6 months! $69/mth for 6 mths, then $89/mth + Bundle & Save $69/mth for first 6 mths, then $89/mth Min. cost $69 Go to Site	$69/mth for first 6 mths, then $89/mth Min. cost $69	Go to Site
#5	Superloop	Superloop Family Max Fibre 500/50 Fibre 500/40 Mbps Unlimited Data Deal: Includes $21/mth off for 6 mths! $74/mth for the first 6 mths then $95/mth + Bundle & Save $74/mth for first 6 mths, then $95/mth Min. cost $74 Go to Site	$74/mth for first 6 mths, then $95/mth Min. cost $74	Go to Site
#6	Superloop	Superloop FTTP, HFC Family Max nbn500/50 FTTP, HFC nbn® 500/45 Mbps Unlimited Data Deal: Incl. $21/mth off for 6 mths! $74/mth for 6 mths, then $95/mth + Bundle & Save $74/mth for first 6 mths, then $95/mth Min. cost $74 Go to Site	$74/mth for first 6 mths, then $95/mth Min. cost $74	Go to Site
#7	Superloop	Superloop FTTN, FTTB, FTTC Family nbn100/20 FTTN, FTTB, FTTC nbn® 95/17 Mbps Unlimited Data Deal: Incl. $21/mth off 6 months! $74/mth for 6 mths, then $95/mth + Bundle & Save $74/mth for first 6 mths, then $95/mth Min. cost $74 Go to Site	$74/mth for first 6 mths, then $95/mth Min. cost $74	Go to Site
#8	Superloop	Superloop nbn Fixed Wireless Plus (100/20) nbn® Wireless 80/12 Mbps Unlimited Data Deal: Incl. $15/mth off 6 months! $77/mth for 6 mths, then $92/mth + Free eero 7 modem when you stay for 24 mths + Bundle & Save $77/mth for first 6 mths, then $92/mth Min. cost $77 Go to Site	$77/mth for first 6 mths, then $92/mth Min. cost $77	Go to Site
#9	Superloop	Superloop Megaspeed Fibre 750/50 Fibre 750/40 Mbps Unlimited Data Deal: Includes $25/mth off for 6 mths! $79/mth for the first 6 mths then $104/mth + Free eero 7 modem when you stay for 24 mths $79/mth for first 6 mths, then $104/mth Min. cost $79 Go to Site	$79/mth for first 6 mths, then $104/mth Min. cost $79	Go to Site
#10	Superloop	Superloop FTTP, HFC Megaspeed nbn750/50 FTTP, HFC nbn® 750/45 Mbps Unlimited Data Deal: Incl. $25/mth off for 6 mths! $74/mth for 6 mths, then $104/mth + Free eero 7 modem when you stay for 24 mths + Bundle & Save $79/mth for first 6 mths, then $104/mth Min. cost $79 Go to Site	$79/mth for first 6 mths, then $104/mth Min. cost $79	Go to Site

Here's how Superloop's unlimited NBN 50 plan compares to the competition. We've sorted these plans in order of typical evening speed.

#1	amaysim	amaysim All Fixed Line nbn® NBN50 All Fixed Line nbn® nbn® 50/17 Mbps Unlimited Data Deal: Includes $40/mth off for the first 6 months ($30 NBN Sale + $10 Standard Intro offer), then $85/mth. Ends 04.10.26 $45/mth for first 6 months, then $85/mth Min. cost $45 Go to Site	$45/mth for first 6 months, then $85/mth Min. cost $45	Go to Site
#2	Belong	Belong All Fixed Line nbn® NBN Standard Plus – Unlimited All Fixed Line nbn® nbn® 50/17 Mbps Unlimited Data Deal: Includes $36 off for 6 months - $55/mth for first 6 mths, then $91/mth (Offer ends 04.11.26) + Free $80 Mobile SIM $55/mth for first 6 mths, then $91/mth Min. cost $55 Go to Site	$55/mth for first 6 mths, then $91/mth Min. cost $55	Go to Site
#3	Dodo Editor's Pick	Dodo All Fixed Line nbn® Editor's Pick nbn50 Unlimited Plan All Fixed Line nbn® nbn® 50/17 Mbps Unlimited Data Deal: Incl. $30/mth discount for 6 months based on the standard price $87.99/mth. Ends 08.12.26. T&Cs apply. $57.99/mth for first 6 mths, then $87.99/mth Min. cost $57.99 Go to Site*	$57.99/mth for first 6 mths, then $87.99/mth Min. cost $57.99	Go to Site
#4	Tangerine Telecom	Tangerine Telecom All Fixed Line nbn® Value Plus NBN 50/20 All Fixed Line nbn® nbn® 50/17 Mbps Unlimited Data Deal: Includes $25/mth off for the first 6 mths, $64.90/month for first 6 months, then $89.90/month. $64.90/mth for first 6 mths, then $89.90/mth Min. cost $64.90 Go to Site	$64.90/mth for first 6 mths, then $89.90/mth Min. cost $64.90	Go to Site
#5	Superloop	Superloop All Fixed Line nbn® Extra-value nbn50/20 All Fixed Line nbn® nbn® 50/17 Mbps Unlimited Data Deal: Incl. $20/mth off for 6 months! $69/mth for 6 mths, then $89/mth + Bundle & Save $69/mth for first 6 mths, then $89/mth Min. cost $69 Go to Site	$69/mth for first 6 mths, then $89/mth Min. cost $69	Go to Site
#6	Kogan Internet	Kogan Internet All Fixed Line nbn® Silver Unlimited All Fixed Line nbn® nbn® 50/17 Mbps Unlimited Data Deal: Incl. $11/mth off for 12mths. $69.90/mth for first 12 months then revert back to $80.90/mth. Offer available until withdrawn. $69.90/mth for first 12 mths, then $80.90/mth Min. cost $69.90 Go to Site	$69.90/mth for first 12 mths, then $80.90/mth Min. cost $69.90	Go to Site
#7	TPG	TPG All Fixed Line nbn® nbn50 Unlimited Plan All Fixed Line nbn® nbn® 50/17 Mbps Unlimited Data Deal: $69.99/mth for first 6 months, then $89.99/mth. T&Cs apply. $69.99/mth for first 6 mths, then $89.99/mth Min. cost $69.99 Link not supplied	$69.99/mth for first 6 mths, then $89.99/mth Min. cost $69.99	Link not supplied
#8	iiNet	iiNet All Fixed Line nbn® nbn50 Liimitless All Fixed Line nbn® nbn® 50/17 Mbps Unlimited Data Deal: Includes $20/mth off for 6 mths – $69.99/mth for first 6 months, then $89.99/mth. Use code SAVE20FOR6 $69.99/mth + $10 Upfront for first 6 mths, then $89.99/mth Min. cost $79.99 Link not supplied	$69.99/mth + $10 Upfront for first 6 mths, then $89.99/mth Min. cost $79.99	Link not supplied
#9	Optus	Optus All Fixed Line nbn® Optus Everyday nbn® All Fixed Line nbn® nbn® 50/17 Mbps Unlimited Data Deal: $82/mth for a year, then $97/mth or as notified. New services. Incl intro offer + extra $5/mth off. Min cost $388. Ends 6/10. $82/mth for first 12 months, then $97/mth or as notified Min. cost $82 Link not supplied	$82/mth for first 12 months, then $97/mth or as notified Min. cost $82	Link not supplied
#10	iPrimus	iPrimus All Fixed Line nbn® Standard Plus Plan All Fixed Line nbn® nbn® 50/17 Mbps Unlimited Data $90/mth Min. cost $90 Link not supplied	$90/mth Min. cost $90	Link not supplied

Here's how Superloop's unlimited NBN 100 / 20 plan compares to the competition. Once again, we've sorted plans by speed.

#1	amaysim	amaysim FTTN, FTTB, FTTC NBN100 FTTN, FTTB, FTTC nbn® 100/18 Mbps Unlimited Data Deal: Includes $40/mth off for the first 6 months ($30 NBN Sale + $10 Standard Intro Offer), then $90/mth. Ends 20.10.26 $50/mth for first 6 months, then $90/mth Min. cost $50 Go to Site	$50/mth for first 6 months, then $90/mth Min. cost $50	Go to Site
#2	Belong	Belong FTTN, FTTB, FTTC NBN Premium – Unlimited FTTN, FTTB, FTTC nbn® 100/17 Mbps Unlimited Data Deal: Includes $36 off for 6 months - $59/mth for first 6 mths, then $95/mth (Offer ends 04.11.26) + Free $80 Mobile SIM $59/mth for first 6 mths, then $95/mth Min. cost $59 Go to Site	$59/mth for first 6 mths, then $95/mth Min. cost $59	Go to Site
#3	Dodo Editor's Pick	Dodo FTTN, FTTB, FTTC Editor's Pick nbn100 Unlimited Plan FTTN, FTTB, FTTC nbn® 100/17 Mbps Unlimited Data Deal: Incl. $30/mth discount for 6 months based on the standard price $92.99/mth. Ends 08.12.26. T&Cs apply. $62.99/mth for first 6 mths, then $92.99/mth Min. cost $62.99 Go to Site*	$62.99/mth for first 6 mths, then $92.99/mth Min. cost $62.99	Go to Site
#4	Tangerine Telecom	Tangerine Telecom FTTN, FTTB, FTTC Speedy NBN 100/20 FTTN, FTTB, FTTC nbn® 100/17 Mbps Unlimited Data Deal: Includes $25/mth off for the first 6 mths, $67.90/mth for first 6 months, then $92.90/mth. $67.90/mth for first 6 mths, then $92.90/mth Min. cost $67.90 Go to Site	$67.90/mth for first 6 mths, then $92.90/mth Min. cost $67.90	Go to Site
#5	Optus	Optus FTTN, FTTB, FTTC Optus Fast nbn® FTTN, FTTB, FTTC nbn® 100/18 Mbps Unlimited Data Deal: $84/mth for a year, then $99/mth or as notified. New services. Incl intro offer + extra $5/mth off. Min cost $390. Ends 6/10. $84/mth for first 12 months, then $99/mth or as notified Min. cost $84 Link not supplied	$84/mth for first 12 months, then $99/mth or as notified Min. cost $84	Link not supplied
#6	Telstra	Telstra FTTN, FTTB, FTTC Premium Internet Only Plan FTTN, FTTB, FTTC nbn® 100/17 Mbps Unlimited Data Deal: Get 50% off any home nbn plan for 2 months. Add code PROMO at checkout. Ends 05.10.26. T&Cs apply. $99/mth Min. cost $49.50 Link not supplied	$99/mth Min. cost $49.50	Link not supplied
#7	iPrimus	iPrimus FTTN, FTTB, FTTC Premium Plan FTTN, FTTB, FTTC nbn® 100/17 Mbps Unlimited Data $100/mth Min. cost $100 Link not supplied	$100/mth Min. cost $100	Link not supplied
#8	iiNet	iiNet FTTN, FTTB, FTTC nbn Home Fast Liimitless FTTN, FTTB, FTTC nbn® 99/17 Mbps Unlimited Data Deal: Includes $25/mth off for 6 mths - $69.99/mth for first 6 months, then $94.99/mth. Use code SAVE25FOR6 $69.99/mth + $10 Upfront for first 6 mths, then $94.99/mth Min. cost $79.99 Link not supplied	$69.99/mth + $10 Upfront for first 6 mths, then $94.99/mth Min. cost $79.99	Link not supplied
#9	TPG	TPG FTTN, FTTB, FTTC nbn Home Fast Unlimited Plan FTTN, FTTB, FTTC nbn® 99/17 Mbps Unlimited Data Deal: Save $240 over 12mths! $74.99/mth for first 12 months, then $94.99/mth. Min cost $84.99 if modem returned. T&Cs apply $74.99/mth for first 12 mths, then $94.99/mth Min. cost $74.99 Link not supplied	$74.99/mth for first 12 mths, then $94.99/mth Min. cost $74.99	Link not supplied
#10	Vodafone	Vodafone FTTN, FTTB, FTTC Home Fast nbn® FTTN, FTTB, FTTC nbn® 99/17 Mbps Unlimited Data Deal: Incl. $20/mth off for 12 mths, then reverts to $99/mth + Save $10/mth when you bundle with a mobile plan with Vodafone $79/mth for first 12 mths, then $99/mth Min. cost $79 Link not supplied	$79/mth for first 12 mths, then $99/mth Min. cost $79	Link not supplied

Here's Superloop's unlimited NBN 250 plan.

FTTP, HFC

Creator nbn250/100

FTTP, HFC

nbn® 250/85 Mbps
Unlimited Data
Deal: Incl. $20/mth off for 6 mths! $82/mth for 6 mths, then $102/mth + Free eero 7 modem when you stay for 24 mths + Bundle & Save

$82/mth

Min. cost $82

Go to Site

$82/mth

Min. cost $82

Go to Site

FTTP

Super-Fast Pro nbn - Unlimited

FTTP

nbn® 250/89 Mbps
Unlimited Data

$114/mth

Min. cost $114

Link not supplied

$114/mth

Min. cost $114

Link not supplied

And lastly, here's Superloop's NBN 1000 plan.

#1	SpinTel	SpinTel FTTP, HFC Home Ultrafast 1000/100 FTTP, HFC nbn® 1000/100 Mbps Unlimited Data Deal: Includes $28.95 off your plan for first 6 months! $76/mth for first 6 months, then $104.95/mth. $76/mth for first 6 mths, then $104.95/mth Min. cost $76 Go to Site	$76/mth for first 6 mths, then $104.95/mth Min. cost $76	Go to Site
#2	Belong	Belong FTTP, HFC NBN Ultrafast – Unlimited FTTP, HFC nbn® 875/80 Mbps Unlimited Data Deal: Includes $35 off for 6 months - $75/mth for first 6 mths, then $110/mth (Offer ends 04.11.26) + Free $80 Mobile SIM $75/mth for first 6 mths, then $110/mth Min. cost $75 Go to Site	$75/mth for first 6 mths, then $110/mth Min. cost $75	Go to Site
#3	Aussie Broadband	Aussie Broadband FTTP, HFC Ultrafast Fibre - Unlimited FTTP, HFC nbn® 875/92 Mbps Unlimited Data $129/mth Min. cost $129 Link not supplied	$129/mth Min. cost $129	Link not supplied
#4	Superloop	Superloop FTTP, HFC Lightspeed nbn1000/100 FTTP, HFC nbn® 860/85 Mbps Unlimited Data Deal: Incl. $25/mth off for 6 mths! $89/mth for 6 mths, then $114/mth + Free eero 7 modem when you stay for 24 mths + Bundle & Save $89/mth for first 6 mths, then $114/mth Min. cost $89 Go to Site	$89/mth for first 6 mths, then $114/mth Min. cost $89	Go to Site
#5	TPG	TPG FTTP, HFC nbn Home Ultrafast Unlimited Plan FTTP, HFC nbn® 850/85 Mbps Unlimited Data Deal: $84.99/mth for first 6 months, then $114.99/mth. T&Cs apply. $84.99/mth for first 6 mths, then $114.99/mth Min. cost $84.99 Link not supplied	$84.99/mth for first 6 mths, then $114.99/mth Min. cost $84.99	Link not supplied
#6	iiNet	iiNet FTTP, HFC nbn Home Ultrafast Liimitless FTTP, HFC nbn® 850/85 Mbps Unlimited Data Deal: Includes $30/mth off for 6 mths - $84.99/mth for first 6 months, then $114.99/mth. Use code SAVE30FOR6 $84.99/mth + $10 Upfront for first 6 mths, then $114.99/mth Min. cost $94.99 Link not supplied	$84.99/mth + $10 Upfront for first 6 mths, then $114.99/mth Min. cost $94.99	Link not supplied
#7	Vodafone	Vodafone FTTP, HFC Home Ultrafast nbn® FTTP, HFC nbn® 850/85 Mbps Unlimited Data Deal: Incl. $20/mth for 12 mths, then reverts to $114/mth + Save $10/mth when you bundle with a mobile plan with Vodafone $94/mth for first 12 mths, then $114/mth Min. cost $94 Link not supplied	$94/mth for first 12 mths, then $114/mth Min. cost $94	Link not supplied
#8	Kogan Internet	Kogan Internet FTTP, HFC nbn1000 Diamond Unlimited FTTP, HFC nbn® 850/85 Mbps Unlimited Data Deal: Incl. $14/mth off for 12mths. $94.90/mth for first 12 months then revert back to $108.90/mth. Offer available until withdrawn. $94.90/mth for first 12 mths, then $108.90/mth Min. cost $94.90 Go to Site	$94.90/mth for first 12 mths, then $108.90/mth Min. cost $94.90	Go to Site
#9	iPrimus	iPrimus FTTP, HFC Home Ultrafast Plan FTTP, HFC nbn® 840/94 Mbps Unlimited Data $122/mth Min. cost $122 Link not supplied	$122/mth Min. cost $122	Link not supplied
#10	amaysim	amaysim FTTP, HFC NBN1000 FTTP, HFC nbn® 820/85 Mbps Unlimited Data Deal: Includes $40/mth off for the first 6 months ($30 NBN Sale + $10 Standard Intro offer), then $100/mth. Ends 04.10.26 $70/mth for first 6 months, then $110/mth Min. cost $70 Go to Site	$70/mth for first 6 months, then $110/mth Min. cost $70	Go to Site

What makes Superloop NBN different?

It may be easy to think of Superloop as just another NBN provider, but it stands out from the crowd thanks to its own robust infrastructure. Superloop is one of the few telcos with a physical connection to every NBN Point of Interconnect. It also owns a whole lot of sub-sea cable capacity and domestic fibre. Other providers often need to outsource this.

Essentially, Superloop has far greater control over its network than most other providers, which helps mitigate congestion and makes troubleshooting easier. This is evident in the typical speeds Superloop reports during busy periods: at present, speeds of 44.4Mbps on its NBN 50 plans, and 90Mbps on its NBN 100 plans.

In addition, all of Superloop's plans come with no contract or setup fees. If you sign up to Superloop and you're not happy with the performance or service you get, you’re able to leave at any time without penalty.

The process of signing up for a Superloop plan can vary depending on what stage of the NBN journey you're on. However, since Superloop only sells NBN plans, your home or business needs to be NBN ready if you want to sign up.

Once the NBN is live in your area, you simply need to place an order through the Superloop website. If Superloop is your first NBN provider, it will organise a time and date for a technician to come out and get you connected.

If you're already connected to the NBN, switching from one provider to another is simple. Just make sure you haven't signed an extended contract with your current provider, otherwise you may be hit with early exit fees.

In most cases, switching from one NBN service to another involves minimal downtime – between thirty minutes and one hour. While this depends on the technology connecting your home to the NBN, it's possible to be connected to your new NBN provider on the same day that you place your order.

However, it's worth noting that you will be responsible for cancelling your old service. After your new NBN connection is live, be sure to contact your old provider and cancel your plan.

If you don't know if the NBN is live in your area, you can enter your address into this form to check:

Superloop NBN FAQ

How fast are Superloop's NBN plans?

Superloop offers NBN 25, NBN 50, and NBN 100, NBN 250, and NBN 1000 plans. During busy hours, Superloop reports typical speeds of 22.2Mbps on its NBN 25 plans, 44.4Mbps on its NBN 50 plans, typical speeds of 90Mbps on its NBN 100 plans, typical speeds of 215Mbps on NBN 250 plans, and typical speeds of 250Mbps on NBN 1000 plans.

Do you have to buy a new modem to sign up to Superloop?

Modem purchase is optional with Superloop NBN plans. Superloop has two options available, an Amazon Eero Mesh WiFi Router for those on FTTP, FTTC, or HFC connections, or a TP-Link Archer VR400 VDSL2 Modem Router for those on FTTN or FTTB. These will set you back $157.95 or $147.95, respectively. These prices include shipping and handling.

What happens if I want to cancel my Superloop NBN plan?

All Superloop NBN plans are contract-free, so you can cancel your plan at any time. Just be aware that Superloop charges for the full month in advance, so if you leave before the end of your billing cycle, you won't be refunded. In addition, you can request to change your Superloop plan or speed tier once per month. This will take effect at the beginning of your next billing cycle.

What happens if I go over my download allowance?

If you have a Superloop plan with a fixed download allowance and you go over it, your internet speeds will be slowed to 512kbps for the remainder of your billing month. You won't be charged any excess usage fees. If you need extra data, data pack prices range from $5 for 10GB to $70 for 200GB.

Can I get a static IP address on Superloop?

If you need a static IP address (which you might want if you're running a server at home or need to remotely access your devices while on the go), Superloop will add one to your plan for an extra $5 per month.

What if I want to move home?

Superloop does not charge a fee for standard relocations. However, on some occasions, some addresses may have a higher degree of complexity or require additional equipment to complete a relocation, in which case, there may be a fee. This will vary from address to address.

Alex Choros

Managing Editor + Group Telco Editor | X | Instagram | Threads | LinkedIn

Alex Choros is the Managing Editor of WhistleOut Australia and an award-winning journalist. He's been writing about consumer technology for over a decade and is an expert on the Australian telco sector, to the point where he knows far too many phone and internet plans by heart. In addition to leading the WhistleOut editorial team, Alex is responsible for ruining the office Sonos with his troubled taste in music.

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