WhistleOut Awards 2026: Best Superfast NBN Provider
Announcing the 2026 winner for NBN 500 plans, chosen for consistent top tier speeds and dependable pricing.
Winner
This is the second year the Superfast NBN Provider category has been available and Dodo has won it for the second time. Dodo has consistently brought a strong, dependable Superfast NBN package to the table over the last 24 months.
Runner-up
Kogan Internet placed second again, continuing to compete closely with Dodo on Superfast NBN performance.
As the Product Lead at WhistleOut, Crystal uses her eagle-eyed attention to detail to navigate the ins and outs of the complex telco market.
A seasoned telco product expert, Maricel knows this market inside out.
How we judge this award
At the very top of the speed ladder sits this award, reserved for nbn250 until the new speed tier of NBN 500 was released in September 2025. NBN 500 is only avilable for FTTP and HFC connections and built for households with heavy, simultaneous demands such as large file transfers, competitive gaming or multiple 4K streams running at once.
Cost is calculated from the total price paid over a full 12 month period, a distinction that matters more at this tier since premium plans often carry higher extra fees or shorter promotional windows affecting the ongoing cost.
Inclusions are checked against a fixed list of nine possible extras, each contributing one point: a bundled home phone service, positive network satisfaction findings, a modem supplied with no cancellation penalty, a bundle discount, support based in Australia, 24/7 technical support, a complimentary speed boost, streaming or subscription perks, and any other bonus inclusion, with network satisfaction findings and a free speed boost carrying the most weight here since customers paying a premium for top tier speed are the quickest to notice any gap between advertised and actual performance.
Speed is judged using independently measured typical evening figures, mattering more at this level than at any lower tier given the price premium attached to guaranteed high performance.
Customer support is scored against eight distinct service channels: a physical store presence, phone support, live chat, email or message based support, an active and responsive social media or forum presence, round the clock support availability, weekend support hours, and self service account management online, one point per channel offered.
Customer sentiment, drawn from ratings and reviews submitted by verified customers of the plan and its provider, forms the fifth measure. Together, these five scores decide the plan's Ranking.
The Judges
Crystal Feng
Product Lead
Maricel Calibjo
Telco Product Expert
Past winners
| Year | Winner | Runner-up |
|---|---|---|
| 2025 | Dodo | SpinTel |
Related awards
Best Fast NBN Provider Best Uncapped 5G Home Internet Provider Internet Customer Satisfaction - Internet Speed See all WhistleOut awards
FAQs
Who won Best Superfast NBN Provider in 2026?
Dodo was named the 2026 winner of the Best Superfast NBN Provider award.
Has Dodo won this award before?
Yes, this is Dodo's second consecutive win in this category.
Does WhistleOut get paid by award winners?
No. Award placements are editorially independent of any commercial relationship with providers. See our How We Work page for details on how WhistleOut earns money.
