WhistleOut Awards 2026: Best Uncapped 5G Home Internet

Unlimited and near unlimited data (we also include plans with 1TB) delivered over a 5G home wireless connection is the qualifying feature for this award, positioned as a genuine alternative to a fixed nbn connection for eligible households.

Cost is based on the total 12 month price of the plan, with uncapped data treated as a baseline expectation rather than a bonus feature, meaning price and any extra fees carry more weight in this comparison than they would for a capped plan.

Inclusions are checked against a fixed list of nine possible extras, each contributing one point: a bundled home phone service, positive network satisfaction findings, a modem supplied with no cancellation penalty, a bundle discount, support based in Australia, 24/7 technical support, a complimentary speed boost, streaming or subscription perks, and any other bonus inclusion, with a modem provided at no cancellation cost and any bundle discount for existing mobile customers of the same provider carrying particular relevance here.

Speed is measured using recorded 5G network performance, which can vary meaningfully by location and time of day, making it one of the more significant differentiators between providers at this tier.

Customer support is scored against eight distinct service channels: a physical store presence, phone support, live chat, email or message based support, an active and responsive social media or forum presence, round the clock support availability, weekend support hours, and self service account management online, one point per channel offered.

Customer sentiment, drawn from ratings and reviews submitted by verified customers of the plan and its provider, completes the five measures. The Ranking reflects the combined result of these five scores.

See here for more on our overarching methodology