WhistleOut Awards 2026: Best Fixed Wireless NBN Provider
Announcing the 2026 winner for nbn Fixed Wireless Plus plans, chosen for consistent performance outside the fibre footprint.
Winner
Last year was the first time Dodo had won the Best Fixed Wireless NBN award, and it has now gone back to back with consecutive wins in this category.
Runner-up
Tangerine placed second, remaining a solid option for fixed wireless NBN coverage areas.
As the Product Lead at WhistleOut, Crystal uses her eagle-eyed attention to detail to navigate the ins and outs of the complex telco market.
Naomi is our Digital Account Manager who brings expertise in consumer data analysis and digital strategy to the judging panel.
How we judge this award
Delivered by rooftop antenna rather than cable, nbn Fixed Wireless Plus plans are what this award evaluates, often the fastest option available to households outside the standard fibre and cable footprint.
Cost is based on the total 12 month price of the plan weighed against its data and speed tier, recognising that fixed wireless customers typically have fewer competing providers locally, so annual cost matters more than a headline monthly figure.
Inclusions are checked against a fixed list of nine possible extras, each contributing one point: a bundled home phone service, positive network satisfaction findings, a modem supplied with no cancellation penalty, a bundle discount, support based in Australia, 24/7 technical support, a complimentary speed boost, streaming or subscription perks, and any other bonus inclusion, with a modem supplied at no cancellation cost carrying particular relevance since equipment and installation weigh more heavily on a fixed wireless service than a standard nbn connection.
Speed is assessed using performance measurements specific to fixed wireless technology, which can shift with distance from the transmission tower and local network congestion.
Customer support is scored against eight distinct service channels: a physical store presence, phone support, live chat, email or message based support, an active and responsive social media or forum presence, round the clock support availability, weekend support hours, and self service account management online, one point per channel offered.
Customer sentiment, drawn from ratings and reviews submitted by verified customers of the plan and its provider, completes the five measures. These combine to decide the Ranking.
The Judges
Crystal Feng
Product Lead
Naomi Coales
Digital Account Manager
Past winners
| Year | Winner | Runner-up |
|---|---|---|
| 2025 | Dodo | Tangerine |
| 2024 | Tangerine | Dodo |
| 2023 | Tangerine | Dodo |
| 2022 | Tangerine | Mate |
| 2021 | Tangerine | Mate |
| 2020 | Tangerine | Vodafone |
| 2019 | Mate | Tangerine |
Related awards
Best Satellite NBN Provider Best Everyday NBN Provider Internet Provider Of The Year See all WhistleOut awards
FAQs
Who won Best Fixed Wireless NBN Provider in 2026?
Dodo was named the 2026 winner of the Best Fixed Wireless NBN Provider award.
Has Dodo won this award before?
Yes, this is Dodo's second consecutive win in this category.
Does WhistleOut get paid by award winners?
No. Award placements are editorially independent of any commercial relationship with providers. See our How We Work page for details on how WhistleOut earns money.
