Articles By Tara Donnelly
Vodafone Announce New Mobile Plans
Just in time for the release of the iPhone 5, Vodafone will be making changes to its post-paid voice plans for both personal customers and businesses. The new plans come into effect Friday September 14, and we've updated our site accordingly to reflect what's new.
Better Than ACMA's Bill Shock Fix
You may have heard about the new Australian reforms to the Telecommunications Consumer Protections Code (TCP), which were introduced at the start of September to crack down on the telcos and reduce bill shock. Basically, the new code aims to overhaul phone providers in terms of their advertising, the information they provide customers, their customer service and the steps they take to assist consumers to avoid surprise charges – we’ve put together a comprehensive guide here. While tagged as the ‘cure’ for bill shock, we found that although the new requirements will help customers stay within monthly limits and pick a plan that’s more suited to their individual needs, it’s far from the bill shock remedy the Australian Communications and Media Authority (ACMA) has been promoting it as.
