15GB 5G Mobile SIM

Service Description

This post-paid mobile voice service uses parts of Telstra’s 5G and 4G mobile networks. This mobile phone service is a SIM only service and does not include a mobile phone. You will require an unlocked compatible mobile phone to use this service. This service is provided with no lock-in contract and has a 1-month minimum term.

Speeds

Download speeds for included data are capped at 150Mbps on 4G & 5G. If you consume all your monthly data allowance, plus available databank, you will not be able to use data with your service until the start of your next billing period unless you purchase of a Data Add-on.

Speeds may vary due to factors such as location, distance from the base station, local conditions, concurrent users, hardware and software configuration and download/upload destination.

International Call Inclusions

Includes unlimited international calls to landlines and mobiles in 15 destinations: Bangladesh, Canada, China, Greece, Hong Kong, India, Ireland, Japan, Malaysia, New Zealand, Singapore, South Korea, Thailand, UK & USA.

International Roaming Travel Pack

Plans can be used while overseas in selected countries (check on Tangerine website for updated list). You can only use your service when travelling outside of Australia if you purchase a 5 or 10-day International Roaming Travel Pack at a cost of $25 (5 day pack) and $50 (10 day pack).

Databank and data gifting

Unused data from your monthly allowance (but excluding any data available under a Data Add-on) or which you receive as a data gift will be rolled over to the next billing period provided it does not exceed your databank cap. Rolled over data does not expire but will be forfeited if you cancel or downgrade your plan. Your plan includes the ability to gift part of your standard monthly data allowance to other users with a Tangerine mobile service, subject to a cap of 50% of your standard monthly data allowance. A minimum data gifting volume of 1GB per transaction applies. You cannot resell or regift any gifted data that you receive.

Data Add-on

Data Add-ons can be purchased for $12.50 for 3GB. A Data Add-on can be added to your service on a once-off or recurring basis until you cancel it. If a recurring Data Add-on is applied to your account, it will automatically recur when you have used all your data up to a maximum of 5 times during each billing period. If you cancel a recurring Data Add-on, this will take effect at the end of the current billing period. Unused add-on data is forfeited at the end of the current billing period.

Spend Management

A spend management tool is available for free of charge under My Account via the member portal. You can monitor your usage and more.