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ALDImobile Pay As You Go is a great Prepaid Mobile plan for light mobile users. It's a SIM only product for people who already have a phone or are looking to buy an unlocked phone. Customers must initially order a Starter Pack SIM card, which will be loaded with $5 credit. These can be purchased online or at your local ALDI store. Customers can then recharge as required. You can buy $15, $25, $35 PAYG recharge vouchers in ALDI stores, each with 365 day expiry.
Plan inclusions: Your prepaid credit entitles you to make and receive voice calls, and send and receive SMS, MMS and data, at applicable rates for these services, until your prepaid credit balance is zero or your credit validity period expires. 1300 / 15/ 1800 Numbers are charged separately at 12c per minute. Calls to 1800 numbers are free.
Plan exclusions: All non-personal, commercial, machine-to-machine or overseas use is excluded. Calls to some SENSIS numbers (1234, 12455, and 12456), and 19xx numbers are not available on ALDImobile.
Log in to recharge your Pay As You Go credit, add a Value Pack, set your auto recharge preference, check your balance, view your usage and update your details. You can also check your balance using the ALDImobile app for smartphones and by SMS.
International roaming is available in selected counties. Before you can use your phone overseas you must log into My ALDImobile and enable your service for international roaming. PAYG credit is required to use international roaming. The charges to send SMS, make and receive standard calls, as well as using data when roaming are higher and will vary for each applicable country. You should be aware that charges for usage whilst you are roaming are much higher than charges at home in Australia.
The ALDImobile plan offers an optional 2GB data pack for $15.00, 5GB data pack for $30.00 (data roll-over), both with a 30 day expiry. Alternatively, there is a 20GB data pack for $95 with a 365 days expiry.
International Roaming Destinations: ALDImobile offers international roaming to selected countries. Indonesia, New Zealand, United States of America, United Kingdom, Channel Islands, Isle of Man, Thailand, Fiji, China, Singapore, Italy, and Canada.
| Description | Upfront | |
|---|---|---|
| Plan | ALDI mobile $2 PAYG Starter Kit | $2.00 |
| Calls | $5 (for standard national fixed lines, mobile, SMS, 13/18 numbers and voicemail ) | - |
| Total | $2.00 | |
| Rates | Cost |
|---|---|
| Flagfall | $0.00 per call |
| Additional minutes | $0.15 per minute |
| Text messages | $0.15 each |
| Picture messages | $0.35 each |
| Excess data | Data rate is 6c/ MB |
ALDI mobile makes it two-in-a-row, winning the Mobile Customer Satisfaction - Customer Service award with a score of 4.14 out of 5.
ALDI mobile won the Mobile Customer Satisfaction - Customer Service award by a margin, scoring 4.5 out of 5. Closest behind was Belong with a score of 4.1.
This was the most closely contested of the customer satisfaction awards, with close competition from both Telstra and Everyday Mobile. However, ALDI mobile took out the Mobile Customer Satisfaction - Network Coverage award by a slim margin.
ALDI mobile's score for this category was the highest recorded for any mobile provider in any category. With a winning score of 4.6 out of 5, ALDI mobile takes out the Mobile Customer Satisfaction - Price award.
ALDI mobile is the winner of WhistleOut's inaugural Most Satisfied Customers - Mobile award. There were strong scores across the board for all the mobile providers surveyed, which should be reassuring to anyone considering switching providers, but ALDI mobile topped the rankings for every category making it the clear winner.