
This article is sponsored by Exetel.
Choosing an nbn plan can feel like navigating a maze; there are a myriad of options, tech jargon, and promotional pricing to factor in. Exetel aims to streamline the decision-making process with a single plan offering consistent pricing and smart, adaptable plan features, including the new ‘Warp Speed’ download speed increase mode.
Known as the Exetel One Plan, it eliminates comparison paralysis. Gone are tables of speed tiers and data allowances. Instead, there's a single, robust plan that you can tailor to your needs. There are no rigid lock-in contracts, and you have no need to switch your nbn plan if your situation changes.
A single plan that makes sense
Central to the Exetel One Plan is speed: download speeds of 500Mbps and average upload speeds of 40Mbps, a combination that will suit most Aussie homes and businesses. The fast 500Mbps download speeds mean seamless streaming, fast file downloads and smooth online gaming experiences. 42Mbps uploads are excellent for sharing large work documents, backing up photos to the cloud and video conferencing with minimal interruptions.
Another common customer frustration is ‘bait and switch’ pricing, or promotional prices that jump up to higher ‘list prices’ after the promotion ends. Exetel combats this by offering one consistent price from the start. There are no hidden fees. No sudden price hikes after an intro offer. Pricing is completely transparent and predictable, so you can budget without surprises.
Exetel is also launching a "refer a friend" program, but unlike most similar offers, with the Exetel One Plan, both the referrer and referee get $1 off their plan for as long as you both stay connected to the One Plan. This isn't a one-time discount; it's a reduction in your bill. These savings accumulate with each referral, so in theory your bill could be tiny or zero, and your friends enjoy a savings on their bill every month.
Switching to a new Exetel One Plan is easy. In most cases, you can use the same modem and WiFi router you currently own, which streamlines and speeds up your onboarding as a new customer.
The important caveat is that your home or business needs to be connected to the nbn with either an HFC (Hybrid Fibre Coaxial) and FTTP (Fibre to the Premises) connection to reach the maximum 500Mbps download speeds. Therefore, premises connected with other nbn technologies, like FTTN and FTTB, are not eligible to sign up for an Exetel One Plan.
Flexible usage, flexible bills
To make this plan truly ‘one size fits most’, Exetel adds two innovative features: ‘Hibernate’ and ‘Warp Speed.’
‘Hibernate’ is great for travellers or for times when you know that there will be less demand on your internet connection. When activated, your download speeds shift to 12Mbps, and you save $1 per day that your plan is in Hibernate mode. This means you could trim your bill to just $49 a month. You won't cancel and restart service, you just switch off Hibernate, and your nbn service is back to normal.
Alternatively, for times when you have a need for speed, the new ‘Warp Speed’ mode increases your service to 1Gbps (Typical Evening Speed 811/42Mbps) for just $1 a day. This is perfect for big video game downloads or installing the latest system update on your laptop. and uploading and sharing large video files. You pay for ultra-fast speeds only when needed to utilise them, and drop your plan speeds down for everyday usage. It's more economical than paying for a higher-tier plan, allowing you to adjust your internet settings to match your real-time needs and budget.
To further control your costs, Exetel offers two mobile plans that can be bundled with the Exetel One Plan. This is not only a convenient way to consolidate these services onto a single bill, but yet another avenue for saving money on your monthly utility expenses.
The new Exetel One Plan directly addresses several nbn customer pain points by being a more straightforward, honest, and flexible nbn service. It has a single, adaptable plan with fixed, transparent pricing, plus the opportunity to apply plan discounts through the new ‘refer a friend’ program. If this sounds good to you, consider signing up for the plan by heading over to the Exetel website.
Joseph Hanlon
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