What internet speed do I need to stop Zoom calls from dropping out?

We’ve all been there. You just set everything up in time for the big weekly Zoom meeting - headphones (check), camera (check), quiet room (check). But just two minutes in you lose your connection.

Cue screaming.

We understand how frustrating technical issues can be so it’s time to do some IT detective work to discover exactly why your Zoom calls keep dropping out. Are your settings too much for your internet speed to handle? Is something else stealing your WiFi speed altogether? Let’s find out.

What are Zoom’s minimum upload and download speeds?

At a bare minimum, Zoom requires just 0.6 to 1.5 Mbps of upload and download to make a group call, however different types of calls, how many people are on it, different levels of video quality and whether you’re screen sharing or not all play a part in determining what speed you need.

Below we’ve broken down Zoom’s bandwidth requirements into the different types to ensure you get the best experience possible.

Recommended speed for meetings and webinar panellists:

Recommended speed for webinar attendees:

For panellists video on:

Is your internet speed fast enough for Zoom?

As mentioned earlier, the minimum speed to run Zoom is just 0.6 to 1.5 Mbps so realistically your connection should be enough, even if you’re on NBN 25.

Check out the table below to find out how fast and slow different broadband speed tiers can be:

Read more about factors that can slow down your NBN here.

The fastest NBN providers according to the ACCC

If you're mostly experiencing slow NBN speeds in the evening - or your typical evening speeds are slower than advertised - you might want to change provider. See our guide to the fastest NBN providers according to the ACCC for advice.

If you’re unsure about how fast your internet speed is, use our Speed Test tool to find out.

How can I optimise my Zoom connection?

Before you can optimise your internet speed, it’s important to understand how it works and is distributed. Check out our animation below to learn more about internet speeds.

There are a number of ways to make sure your internet speed is enough for making and receiving Zoom calls. These include:

1. Disable certain Zoom settings that sap speed. These include switching off your camera, the ‘Touch up my appearance’ setting, removing virtual backgrounds and switching off ‘Enable HD’. 
2. Move your router into the room you’re working from or invest in a range extender to broaden your WiFi signal and set yourself as a priority. Chances are you’re simply too far from your router or in a dead zone. 
3. Close other programs. Running multiple programs and keeping too many tabs open is a surefire way to decrease your internet speed. 
4. Turn off WiFi on other devices. If you’re not using your phone during the call, consider switching the WiFi off - you’ll be surprised how many apps use WiFi in the background. 

Connect an Ethernet cable directly to your computer for a faster, more dependable connection.

Why is my NBN so slow (and how can I speed it up)?

You don't have to live with a slow NBN connection. Here are the reasons why your NBN may be slow, and some fixes to speed up your broadband. View our guide.

Shop around for a better internet speed

If you’ve worked out what internet speed is best for your home and perhaps you think you’re not getting the best internet speed for your household, here are some more broadband deals offered by a range of providers with unlimited data.

Broadband Plans

Plans with active links

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#1	amaysim	amaysim All Fixed Line nbn® NBN50 All Fixed Line nbn® nbn® 50/17 Mbps Unlimited Data Deal: Includes $40/mth off for the first 6 months ($30 NBN Sale + $10 Standard Intro offer), then $85/mth. Ends 04.10.26 $45/mth for first 6 months, then $85/mth Min. cost $45 Go to Site	$45/mth for first 6 months, then $85/mth Min. cost $45	Go to Site
#2	Belong	Belong All Fixed Line nbn® NBN Standard Plus – Unlimited All Fixed Line nbn® nbn® 50/17 Mbps Unlimited Data Deal: Includes $36 off for 6 months - $55/mth for first 6 mths, then $91/mth (Offer ends 04.11.26) + Free $80 Mobile SIM $55/mth for first 6 mths, then $91/mth Min. cost $55 Go to Site	$55/mth for first 6 mths, then $91/mth Min. cost $55	Go to Site
#3	Dodo Editor's Pick	Dodo All Fixed Line nbn® Editor's Pick nbn50 Unlimited Plan All Fixed Line nbn® nbn® 50/17 Mbps Unlimited Data Deal: Incl. $30/mth discount for 6 months based on the standard price $87.99/mth*. Ends 08.12.26. T&Cs apply. $57.99/mth for first 6 mths, then $87.99/mth Min. cost $57.99 Go to Site	$57.99/mth for first 6 mths, then $87.99/mth Min. cost $57.99	Go to Site
#4	Tangerine Telecom	Tangerine Telecom All Fixed Line nbn® Value Plus NBN 50/20 All Fixed Line nbn® nbn® 50/17 Mbps Unlimited Data Deal: Includes $25/mth off for the first 6 mths, $64.90/month for first 6 months, then $89.90/month. $64.90/mth for first 6 mths, then $89.90/mth Min. cost $64.90 Go to Site	$64.90/mth for first 6 mths, then $89.90/mth Min. cost $64.90	Go to Site
#5	Flip	Flip All Fixed Line nbn® Unlimited Family nbn50 All Fixed Line nbn® nbn® 50/17 Mbps Unlimited Data Deal: Incl. $16.90/mth off for 6 months - $68/mth for first 6mths then $84.90/mth. New customers only. Ends 31.10.26. T&Cs apply. $68/mth for first 6 mths then $84.90/mth Min. cost $68 Go to Site	$68/mth for first 6 mths then $84.90/mth Min. cost $68	Go to Site
#6	Superloop	Superloop All Fixed Line nbn® Extra-value nbn50/20 All Fixed Line nbn® nbn® 50/17 Mbps Unlimited Data Deal: Incl. $20/mth off for 6 months! $69/mth for 6 mths, then $89/mth + Bundle & Save $69/mth for first 6 mths, then $89/mth Min. cost $69 Go to Site	$69/mth for first 6 mths, then $89/mth Min. cost $69	Go to Site
#7	Kogan Internet	Kogan Internet All Fixed Line nbn® Silver Unlimited All Fixed Line nbn® nbn® 50/17 Mbps Unlimited Data Deal: Incl. $11/mth off for 12mths. $69.90/mth for first 12 months then revert back to $80.90/mth. Offer available until withdrawn. $69.90/mth for first 12 mths, then $80.90/mth Min. cost $69.90 Go to Site	$69.90/mth for first 12 mths, then $80.90/mth Min. cost $69.90	Go to Site
#8	Activ8me Editor's Pick	Activ8me Editor's Pick Sky Muster Plus Premium 50 nbn® Satellite 36 Mbps Unlimited Data Deal: 2 months free! New residential customers only who sign up on an eligible plan with an RRP of under $85/mth. T&Cs apply $74/mth Min. cost $74 Go to Site	$74/mth Min. cost $74	Go to Site

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See More Plans ~ Last Updated 2/10/2026

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Christie Graham

Digital Content Editor

Christie Graham is a tech industry expert and former head copywriter for Harvey Norman's Computers and Tech category. She won a national Newscorp writing competition to review TV shows on Binge, and keeps busy juggling her many hobbies including baking, painting, archery, stargazing, tending to her chickens, training her Border Collie, expanding her Harry Potter replica collection, and making lists (much like this one).

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