WhistleOut Awards 2026: Best Internet Customer Service
Announcing the internet provider Australians rated highest for customer service in WhistleOut's 2026 survey.
Winner
Aussie Broadband wins the Internet Customer Satisfaction - Customer Service award for the second year running, scoring an improved 4.19 out of 5, up from 4.1 out of 5 last year.
How we judge this award
Customer service satisfaction with a home internet provider is judged here through a survey of more than 1,000 Australians, with a provider only qualifying once at least 50 of its customers responded, each having used the service for three months or longer so feedback reflects a settled view rather than a first impression. Respondents who had dealt with their internet provider's customer service team rated that experience on a scale of 1 to 5, from extremely dissatisfied to extremely satisfied. The scores for each provider were averaged, and the highest average takes out the award.
Past winners
| Year | Winner | Runner-up |
|---|---|---|
| 2025 | Aussie Broadband | - |
Related awards
Most Satisfied Customers - Internet Internet Customer Satisfaction - Reliability Internet Customer Satisfaction - Price See all WhistleOut awards
FAQs
Who won Internet Customer Satisfaction - Customer Service in 2026?
Aussie Broadband was named the 2026 winner of the Internet Customer Satisfaction - Customer Service award.
Has Aussie Broadband won this award before?
Yes, this is Aussie Broadband's second consecutive win in this category, with a score of 4.19 out of 5, up from 4.1 last year.
Does WhistleOut get paid by award winners?
No. Award placements are editorially independent of any commercial relationship with providers. See our How We Work page for details on how WhistleOut earns money.
