WhistleOut Awards 2026: Most Satisfied Mobile Customers
Announcing the mobile provider Australians rated highest overall across coverage, service and price satisfaction.
Winner
amaysim is the winner of this year's top customer satisfaction award, Most Satisfied Customers - Mobile. There were strong scores across the board for all the mobile providers surveyed, but amaysim performed well in every category, showing well rounded customer satisfaction with its service.
An award-winning journalist, Alex has been writing about consumer technology for over a decade.
As the Product Lead at WhistleOut, Crystal uses her eagle-eyed attention to detail to navigate the ins and outs of the complex telco market.
How we judge this award
The customers of Australia's 16 largest mobile providers told WhistleOut about their mobile experience to help decide this award. A provider was only counted when at least 50 of its customers responded and each of those customers had held that provider's service for three months or longer, a bar set to keep results grounded in settled, real world use rather than a first impression.
Respondents rated three separate aspects of their mobile service on a scale running from 1, meaning extremely dissatisfied, through to 5, meaning extremely satisfied: network coverage, customer service, and the price paid for the plan. Each qualifying provider's average score across those three areas was calculated individually, the three averages were then blended together in equal proportion to produce one overall figure, and the provider with the highest combined figure is named the winner of Most Satisfied Customers - Mobile.
The Judges
Alex Choros
Crystal Feng
Product Lead
Past winners
| Year | Winner | Runner-up |
|---|---|---|
| 2025 | ALDI Mobile | - |
Related awards
Mobile Customer Satisfaction - Price Mobile Customer Satisfaction - Customer Service Mobile Customer Satisfaction - Network Coverage See all WhistleOut awards
FAQs
Who won Most Satisfied Customers - Mobile in 2026?
amaysim was named the 2026 winner of the Most Satisfied Customers - Mobile award.
Has amaysim won this award before?
This is amaysim's first win in this category, based on the most recent 12 months of judging data.
Does WhistleOut get paid by award winners?
No. Award placements are editorially independent of any commercial relationship with providers. See our How We Work page for details on how WhistleOut earns money.
